The problem is you guys are promoting something that will and does cause me a lot of support issues.
Might want to disable that check button which downloads all the skins. 99.9% of people who have all skins installed will have downloaded them all from the site or ingame. There is no warning there. Most of the people don't even read the forums let alone specific skin threads. They do what I did when I was new in aces high, checked that button.
If this is causing you a substantial increase of workload you need to sort out whats actually causing almost everyone to download all skins. Better than laying the blame on loyal customers.
For the sake of the thread if someone wonders:
I run Windows XP Pro SP3. No antivirus or other clutter apps.
Quadcore Q6600 @ 3ghz. 8800 GTS 320mb. 4Gig pc6400 ram. nvidia Driver version forceware 177.70
1900x1200 all bells and whistlers, all skins. Never any stutters, flown through packed titanic tuesdays.
If you have an identical system with Win XP not Vista, chances are you might not get any stuttering. If you do, delete some skins.