Tell me how I can help

[Reaper90]

Game crashes repeatedly, freezes, requires a complete shutdown of all open windows. Sometimes reboot of PC, even though that isn't guaranteed. Sometimes I can fly for 10-20 min, sometimes freezes before aircraft even spawn on runway.

What do I need to do to report to you guys what's happening on my system?

[Reaper90]

flew for a couple hours no problems just now, then 3 freezes on 3 sorties all inside 20 minutes. 6 kills erased as if they never happened. 

Seriously, needs fixing, or at least fix the in-op respawn in flight after disco feature. This game isn't ready for prime time.

Maybe the problem is on my end, but I ran AHII for years... years.... with no problems.

[Randy1]

Curious, do have an AMD video card?

The reason I ask is it seems the AMD cards are prone to this best I can tell.

[Skuzzy]

Look in the Aces High III installation folder for a folder named "temp".  Look in that folder.  If the game crashes, there should be some dump files (*.dmp files) there.  You can post them in "Bug Report" forum, as attachments.  You might have to ZIP them to get them smaller.

[Reaper90]

Look in the Aces High III installation folder for a folder named "temp".  Look in that folder.  If the game crashes, there should be some dump files (*.dmp files) there.  You can post them in "Bug Report" forum, as attachments.  You might have to ZIP them to get them smaller.

Will do, thanks.

[Reaper90]

Curious, do have an AMD video card?

The reason I ask is it seems the AMD cards are prone to this best I can tell.

Yes, AMD Radion 6800

[Randy1]

Look in the Aces High III installation folder for a folder named "temp".  Look in that folder.  If the game crashes, there should be some dump files (*.dmp files) there.  You can post them in "Bug Report" forum, as attachments.  You might have to ZIP them to get them smaller.

These type screen freeze does not generate a dmp file.  I check every time.

So far, best I can tell from other players the AMD cards are part of the culprit in freezes that require a power down to get out.

[The Fugitive]

Yes, AMD Radion 6800

Did you post a copy of the top third of your Dxdiag? That video card may only have 1 gig or memory putting it on the lower end of "ok".

Over heating may be an issue as well. If your pushing the card and a fan is iffy, or just air flow in your box is bad it could explain why your computer is locking up more and more..... until you let it cool down.

Worth a look I think.

[Skuzzy]

Overheating is a very real possibility.  I have seen the game push the temps on some (NVidia and AMD) video cards here far beyond what that should be, when the fan profiles were left at default.

[MADe]

Overheating is a very real possibility.  I have seen the game push the temps on some (NVidia and AMD) video cards here far beyond what that should be, when the fan profiles were left at default.

guilty as charged. i left vid card fans to nvidia driver, very bad.
i installed the manufacturers utility for my card, selected a fan profile and done. walla magic.

[DubiousKB]

guilty as charged. i left vid card fans to nvidia driver, very bad.
i installed the manufacturers utility for my card, selected a fan profile and done. walla magic.

could you elaborate on this. I feel like my GTX1060 is not being cooled very well after an OS "reset" and lost my Alienware thermal controller software. Also Shriike has a Radeon card and is also periodically experiencing the lock up which requires a hard power cycle to overcome.

[Drane]

Using MSI Afterburner I set this manual video card fan speed profile. No problems with overheating  since. You should be able to set a profile similar to this with whatever software came with your video card.

40% up to 30C
ramp to 50% @ 50C
ramp to 100% @ 80C

[DubiousKB]

awesome, thanks for the help, may keep the old man's unit from locking up on him.

[Chalenge]

Game crashes repeatedly, freezes, requires a complete shutdown of all open windows. Sometimes reboot of PC, even though that isn't guaranteed. Sometimes I can fly for 10-20 min, sometimes freezes before aircraft even spawn on runway.

What do I need to do to report to you guys what's happening on my system?

The first thing that struck me in seeing this was the "all open windows" comment, but it does sound like heat is the problem.

[Reaper90]

Typically the only Windows that are open are the game, track-ir, and ch control manager. Sometimes I'll have web browser up (hey, the flights are sometimes long ones  ) but that's more the exception than the rule.