Kekule you can sign up for my fanclub at..
http://www.Rotten.comI know brutal truth hurts the most but I dont sugar coat anything for anyone..
If IEN or HTC offered discounts to volume customers thats nomal business practices...
Exp Airforce buys like 50 accounts and gets it at 5.95 per account then thats the norm..
Now if some company freaking takes new customers and gives them a better deal with no extra volume or other endorsements then that is wrong.. and note this is while long time customers pay more than the new guy..
This isn't even business 101; this is even below paki mart rudementry economics and tribal trade... at all levels of trade or commerce if you want your customers business then half baked desperation tactics as such are not the way to go..
(Now you may ask: "alright smart guy, what should they do.." well first I would cut costs. That stupid foosball table, gone... stupid expenses gone etc... salaries get full review...clean freaking house...remove fatty cancers..
Explain to the workers, do you want to work in this enviroment? and be straight forward with them... They are your number one resource in software so you must keep them content by being fair and realistic .. If they sense weakness and try to take advantage then hire foriegn help... Plenty of programmers in india, speak english and are highly educated..
play hardball...
(most important)(THE BIG ONE) Regain the trust of your customers... charging them months after the fact is pathetic AOL tactics and we all know what happened to them for doing such...
secure investment... if this is not possible, build a better mousetrap (that interests investors) or cut your losses and get the hell out...
Shop your company around, if there is real value to it then it will be bought. Hell Microslug needs a sim... sell them your tcp/ip netcode.. etc.. if its good they will buy it... They buy everyone elses stuff and rename it. As much as I dislike them gouging people there business model is tight.. (with exception to Open source stealing their marketshare)
If they have exhuasted these options and more (this is like 10 secs in my head) then they need to rethink their business model.. And not rethink basic economics. (Like they did with their new bizarro pricing scheme.) (and note bizarro is most fitting)
Now the only exceptions for these policies that I observe is the telecom industry; but then again.. thats a screwed up dog eat dog marketplace where I dont agree with those practices either.... MCI anyone...
Dont mean to rant but when fan club members rise up I like to smack them down.. baah humbug
Dont take my word on these rudimentry business practices goto:
http://economics.miningco.com/ (note the oldschool mining co domain.. heh pretty old link..)
for some enlightenment..
Enjoy
DoctorYo