Author Topic: Customer Service? (Read 407 times)

Professor Fate · « **on:** May 25, 2001, 06:40:00 PM »

It's alot more than that!

I log on tonight trying subscribe to Aces High get all the way up to credit card info, I put that in and I get the 'sorry it didn't go thru message' I'm thinking I know dang well I got the money. No sooner did I close out from my banks website the phone rings and it's the boss man himself Mr. Addink mentioning there's a bug and if I wouldn't mind trying it again.

Yes it's much more than just customer service gents. <button line <S> to HTC!

I AM PROFESSOR FATE

[This message has been edited by Professor Fate (edited 05-25-2001).]

Buzzbe · « **Reply #1 on:** May 27, 2001, 09:50:00 AM »

Hola,

Without a doubt, HTC has fantastic infrastructure and attitude. I was only a member for a very short while, but I am 110% impressed with my treatment and recommend these people as a model of how it should be done. <<S>>

As opposed to another unamed company who has without a doubt the worst CRM I've ever seen and treat the customers as throw away's.

------------------
Flight Leader Buzzbe
416 RCAF "The Lynx"
"Ad Saltum Paratus"
www.416rcaf.com

[This message has been edited by Buzzbe (edited 05-27-2001).]

Pollock · « **Reply #2 on:** May 27, 2001, 11:23:00 AM »

Agreed some of the best CS I ever experienced. The whole crew.

Swoop · « **Reply #3 on:** May 27, 2001, 07:52:00 PM »

and on a side note......hey Professor, the great race is the best film I've ever seen. Push the button Max.

Nash · « **Reply #4 on:** May 27, 2001, 08:28:00 PM »

Totally agree.

Yankee is da best!

Professor Fate · « **Reply #5 on:** May 27, 2001, 08:47:00 PM »

swoop you old fart the movie was released in 65

but it is still the best!

Push the button Max!

Swoop · « **Reply #6 on:** May 28, 2001, 12:25:00 AM »

Dont spose anyone's got a copy of video? Havnt seen that film in years......

"I was the womens world fencing champion"
<one swift sword fight with Tony Curtis later>
"Now, if you'd been the mens....."

janneh · « **Reply #7 on:** May 28, 2001, 12:26:00 AM »

HTC customer service on scale 1-10 : 10
Umm, lets make it 9.5 just to make it sure HTC doesn't think they haven't anything to improve anymore...
I have nothing to complaint about, only praises.Fast responses and actions.
<S>!

Swoop · « **Reply #8 on:** May 28, 2001, 12:33:00 AM »

Ahem. HT, remember that email I sent ya just after Xmas? Well.....er.....ya said in the near future and now it's almost June.....

[This message has been edited by Swoop (edited 05-28-2001).]