Author Topic: Download problems (Read 230 times)

WFB · « **on:** June 25, 2004, 12:27:05 PM »

I've attempted (4 separate time) to download the complete version (82mb). When I go to install it, it "stalls" at the file stdshape.res - repeating, etc. does nothing, so I'm forced to "abort". Says file is corrupt. Any help?
Thanks,
WFB

zmeg · « **Reply #1 on:** June 25, 2004, 12:43:15 PM »

Tools/internet options/temperary internet files/delete files

WFB · « **Reply #2 on:** June 25, 2004, 01:23:39 PM »

make no difference.

Skuzzy · « **Reply #3 on:** June 25, 2004, 02:26:33 PM »

Are you sure you are downloading and saving the file to your local hard drive and then having to find it on the drive to execute and install it?
It soulds like you have done a remote install (clicking on the "Open" button instead of the "Save" button when accessing the installation file at our download server), which will not work.

If the installation is stalling after you have downloaded the file to the hard drive, it is the local computer system causing the stall.

WFB · « **Reply #4 on:** June 25, 2004, 07:33:49 PM »

I'm sure that I'm downloading and saving the entire file (80+mb). I then locate it and run the exe. The wise installer starts, I select the default locations, etc., and, as mentioned, the problem seems to come at stdshape.res. I'll try it tonight using another, standalone computer and see if it makes any difference.
Thanks.