Author Topic: HTC and Individual Customers (Read 1321 times)

KurtVW · « **Reply #15 on:** October 27, 2004, 10:25:43 PM »

Quote

Originally posted by glennco

On putting out the cash for a video card. When purchasing this computer I never intended it to be used for gaming, as a matter of fact I had no intention of gaming before oboe talked me into AHI, and thus I still resist purchasing a video card for a machine that was close to top of the line 10 months ago.

Come on, Mine was 'Close to top of the line' 2 years ago and it runs 70Fps AH2.

I don't think HTC is to blame if you are resistant to buying an $80 part for a computer you just admitted is substandard.

Sorry man, ball is in your court, if you won't hit it, no one can help you.

Captain Virgil Hilts · « **Reply #16 on:** October 27, 2004, 10:35:03 PM »

Easy way to tell if your rig can hack it in the main arena. Got to a full H2H arena, and turn your performance sliders up about 50% or so from where they are at default. Should tell you all you need to know. Up a formation of Lancs and go external view.

glennco · « **Reply #17 on:** October 27, 2004, 11:01:48 PM »

Thanks for the tips on checking my system on H2H arena Virgil, and thanks to the majority of you for addressing the issue at hand instead taking personal jabs.

mason22 · « **Reply #18 on:** October 27, 2004, 11:05:00 PM »

what nopoop said....

it's $15 bucks.... pay for one month, if it don't work, cancel the account.

4510 · « **Reply #19 on:** October 27, 2004, 11:06:55 PM »

Quote

Originally posted by KurtVW
I don't think I could ever be accused of being on the "always-support-the-vendor" side of the argument, but allow me to illustrate a point to you Glennco

Its been what? 6 months since you played?

During that time you saved : $89.70 in AH fees...

MORE than enough to buy the better video card you needed anyhow.

Case closed.

Assuming his computer isn't like some Dells and will allow him to add a video card without having to replace motherboard etc.

KurtVW · « **Reply #20 on:** October 27, 2004, 11:12:53 PM »

Quote

Originally posted by 4510
Assuming his computer isn't like some Dells and will allow him to add a video card without having to replace motherboard etc.

Thats a myth, I have a Dell and I have crammed all sorts of cards into it. Hewlett Packard was the company making the non-standard stuff. But they've been gone for years.

Well, actually, I think some of the low-end Dells may have that problem, but he was saying 'Top of the line', so I don't assume it was one of those.

I haven't seen a computer that won't accept an upgraded video card in more years than I can recall.

Roscoroo · « **Reply #21 on:** October 27, 2004, 11:18:14 PM »

anouther way to test frame rates is to up from a CV in offline or fly a buff formation over a nme cv group in off line (beshure you try to sink it )If your fps doesnt drop below 15 then your good to go for the MA . the cv groups are the heavy frame rate killers right now .

For 14.95 i'll sell ya a 1 month trial .

btw theres tons of great video cards out there for right around $100-135

9550,9600pro,5600, and the 5900 <-if you watch sales carefully

MOIL · « **Reply #22 on:** October 28, 2004, 12:04:54 AM »

I would have to agree with the majority on this one, Glenn, you stated that "you never intended to play games" on this computer of yours. Now you decide you want to participate and your {I have a feeling it's a Compaq, Dell, Gateway or Emachine} computer can't handle it, time to upgrade bub or find another hobby!

It's no different than buying that Mustang you saw in a lil old lady's garage and thinking to yerself, wow this is great deal I got.
Now a couple buddies of yours talk you into taking down to the local dragstrip with them on Sat nights for fun, but they require you to buy a helmet and a special dragstrip grudge night sticker that costs $20. You gonna go complain to them that you bought the car never "intending" to race it?

One thing that still gripes me tho, is making the invest in a $300 vid card and getting only fair frame rates with graphics that are of DirectX6 quality.

SunKing · « **Reply #23 on:** October 28, 2004, 12:45:29 AM »

Quote

Originally posted by nopoop
IFifteen bucks isn't a decent tip for going out to dinner for a good meal.

holy moly.. Where do you eat... I'm getting a job there.

LePaul · « **Reply #24 on:** October 28, 2004, 01:43:33 AM »

Well, rather than sound off on their public forums hoping for reinforcements to wage your war, I wouldve suggested calling them up and *talking* to Skuzzy (or Dale, etc etc) and plead your case.

Or, just ante $14.95 to try it. If it doesnt work, again call or email asking for a refund stating why it wont work for you.

Heck, if it didnt, they might've done some tech support stuff to try to make it work.

I may disagree with HTC on various issues of the game but Ive always found them most helpful on the phone or direct email.

RobMo68 · « **Reply #25 on:** October 28, 2004, 02:39:51 AM »

Quote

Originally posted by KurtVW
Thats a myth, I have a Dell and I have crammed all sorts of cards into it. Hewlett Packard was the company making the non-standard stuff. But they've been gone for years.

Well, actually, I think some of the low-end Dells may have that problem, but he was saying 'Top of the line', so I don't assume it was one of those.

I haven't seen a computer that won't accept an upgraded video card in more years than I can recall.

Cannon's were another proprietery system and they crapped out about 11 years ago! They shoulda stuck to makin camera's and copiers, IMAO !:cool:

JB82 · « **Reply #26 on:** October 28, 2004, 03:10:16 AM »

HTC has always treated me well. I was unable to upgrade my computer for over a month but I was still paying. When I finally got it updated they gave me another 2 week trial period.

P.S. Please note that I had canceled my account after a month.

ET · « **Reply #27 on:** October 28, 2004, 03:50:30 AM »

Give him a 1 hour free trial and cool his jets.

Howitzer · « **Reply #28 on:** October 28, 2004, 11:14:56 AM »

Up a formation of lancasters, level a field, then fly through the smoke at low level. You can even do this on a strat factory.. If it handles it OK you are set for the MA.

BigR · « **Reply #29 on:** October 28, 2004, 11:34:47 AM »

Customer service isn’t the issue here at all. How is it bad customer service to turn you down for something that you are only supposed to get once?

Id like to "Test" the new B24 for 30 days for free to make sure I like it..give me a free trial.

Listen man, im not trying to rip into you, but they are trying to run a business. The 30 day trial thing is a standard operating practice throughout the entire online gaming industry. You will not find another company willing to do what you are asking. So don’t say its a customer service issue. Can you imagine the hit they would take if after every little change they made, they had to give everyone a free trial to test it out?

(oh and i didnt bother to read any of the replys, so if anyone else said the same thing i did, sorry)

If you want to test it, I will get some people and we can all go to a H2H arena and try it out. Im sure we can simulate a big furball down low next to a base. It will give you a great idea about your performance in the MA.