I have had a fraudulant charge in the past. It was spotted by the bank and my account was credited. Now that this was posted today I got an e-mail about another scam. I didn't snope it but it sounds plausible. Here is the "report" I got today.
Subject: FW: HEADS UP
They are getting more creative every day. Not even employees are safe.
Please take a moment to read the story of fraud below.
New Credit Card Scam
This information is worth reading. By understanding how the VISA &
MasterCard Telephone Credit Card Scam works, you'll be better prepared to
protect yourself.
Those con artists get more creative every day.
My husband was called on Wednesday from "VISA", and I was called on
Thursday from "MasterCard".
The scam works like this: Person calling says, "this is (name), and I'm
calling from the Security and Fraud Department at VISA. My Badge number is> 12460 Your card has been flagged for an unusual purchase pattern, and I'm
calling to verify. This would be on your VISA card which was issued by
(name of bank). Did you purchase an Anti-Telemarketing Device for $497.99
from a Marketing company based in Arizona?"
When you say "No", the caller continues with, "Then we will be issuing a
credit to your account. This is a company we have been watching and the
charges range from $297 to $497, just under the $500 purchase pattern that
flags most cards. Before your next statement, the credit will be sent to
(gives you your address), is that correct?"
You say "yes". The caller continues - "I will be starting a Fraud
investigation. If you have any questions, you should call the 1-800 number
listed on the back of your card (1-800-VISA) and ask for Security. You> will need to refer to this Control Number. The caller then gives you a 6 digit number. "Do you need me to read it again?"
Here's the IMPORTANT part on how the scam works The caller then says, "he
needs to verify you are in possession of your card". He'll ask you to
"turn your card over and look for some numbers". There are 7 numbers; the
first 4 are part of your card number, the next 3 are the security Numbers'
that verify you are the possessor of the card These are the numbers you
sometimes use to make Internet purchases to prove you have the card.
The caller will ask you to read him the 3 numbers. After you tell the
caller the 3 numbers, he'll say ,"That is correct, I just needed to verify
that the card has not been lost or stolen, and that you still have your
card. Do you have any other questions?" After you say No, the caller then
thanks you and states, "Don't hesitate to call back if you do", and hangs
up.
You actually say very little, and they never ask for or tell you the Card
number. But after we were called on Wednesday, we called back within 20
minutes to ask a question. Are we glad we did! The REAL VISA Security
Department told us it was a scam and in the last 15 minutes a new purchase
of $497.99 was charged to our card.
Long story made short - we made a real fraud report and closed the VISA
account. VISA is reissuing us a new number. What the scammers wants is the
3-digit PIN number on the back of the card. Don't give it to them.
Instead, tell them you'll call VISA or Master card directly for
verification of the conversation.
The real VISA told us that they will never ask for anything on the card
as they already know the information since they issued the card! If you
give the scammers your 3 Digit PIN Number you think you're receiving a
credit. However, by the time you get your statement you'll see charges for
purchases you didn't make, and by then it's almost to late and/or more
difficult to actually file a fraud report.
What makes this more remarkable is that on Thursday, I got a call from a
"Jason Richardson of MasterCard" with a word-for-word repeat of the VISA
scam. This time I didn't let him finish. I hung up! We filed a police
report, as instructed by VISA. The police said they are taking several of
these reports daily! They also urged us to tell everybody we know that
this scam is happening.
Please pass this on to all your family and friends. By informing each
other, we protect each other.
Again I didn't snope it but it is corrct about the bank needing to "confirm" information. Do not give any info on a call like this and confirm it on a call YOU dial from a number you looked up rather than supplied by the caller.
