Errors and boots

[Sparky_247]

hello,
    for the last few weeks Ive been reading the message board to help me with my problem of packet loss on pings, my sudden disconnection from AH and my error log I get when im booted from the game. along with many others I have seen on this message board, I too have a loss in frame rate and a ping issue, Ive done everything from turning off everything that would possible cause conflict with the AH software from my antivirus programs to my firewall. Ive even contacted my internet service provider and ran a connection dianostics test. nothing resolved so far. Everyone keeps telling me that with this many problems that it has to be the games server or connection end, or possibly a program error in the game itself. All these problems I keep reading about never came around until the new versions and patches came about. I seriously doubt its my or anyone elses computer or service that I know (all across country) . I was wondering if anyone could help me out, and possibly fix this issue that I keep reading about. thanks

[Swoop]

Where are you reading about this cos I havn't noticed any more disco's than usual?
If you mean this thread then....well.....dude it's a known issue and HTC is working on it.  Did you post a pingplot in the thread to aid the resolution as Skuzzy asked?

On which patch release did the problems start for you?


Is your game actually crashing out or are you getting the yellow beacon light for a while before you lose connection?  ie, exactly what error message are you getting here?


The error you're getting is either a dodgy IP connection or a local program issue.  It can't be both.  Well ok, it can be both and be two seperate problems but you'd have to have the luck of....a not very lucky thing.

So......in order for tech support to even start looking at this you need to be way more specific.  Include all error codes and messages in your post together with a minimum of a traceroute to the HTC server.  Preferably, download pingplot, a prog that will ping every hop of the traceroute over a long period and log the results, and post that as well.  Downloads.com should have it or something that will do the job.