Author Topic: Hard Drive Crash & Recovery  (Read 275 times)

Offline Halo

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Hard Drive Crash & Recovery
« on: May 31, 2005, 12:23:01 PM »
Spent Memorial Day weekend recovering from my first hard drive crash.  Thought I'd mention a couple things that might help others in the perpetual quest to preserve data and system.

Good news is I recovered about 95% of my stuff using Maxtor One Touch 120GB external hard drive for my 80GB Western Digital hard drive.  

It wasn't easy.  It took a lot of time.  But it beats having to start all over reinstalling everything fresh.

My goal was to completely backup my entire 80GB hard drive with one operation combining applications and files.  This worked pretty well.

The catch, and there always is a catch, is this does not include the operating system, Windows XP.  I had to first reinstall XP from original disk to my new hard drive.  Trouble is, my XP was the 2002 version that did not include the SP1 and SP2 and all the fixes since then.

Nevertheless, got XP installed and it even updated itself with a few minor fixes.  But the update program clearly didn't recognize that I lack so many updates.  Even had to find and install SP1 manually.

I had to do that because I needed the SP1 drivers for a PCI card I installed with four USB 2.0 ports.  My computer had only the USB 1 ports which are WAY too slow for restoring files.  Was ploughing along at 95MB/min until installed the USB 2.0 ports and jumped to 1239 MB/Min!

Restoral speed varied greatly during the overall process, but again be sure you have and use USB 2.0 ports and not the old USB 1 ports.

Would have been nice if I had installed the USB 2.0 PCI card before the hard drive crash.  The card included a driver disk, which in Catch 22 fashion said the XP drivers were included with XP SP-1, which I lost in the hard drive crash.  

That's why I had to do that extra time-consuming gyration.

Neither are the Maxtor external hard drive instructions anything like intuitive.  The technician at CompUSA couldn't get the restoral to work until I got out the manual and carefully waded through the restoral process.  It worked fine, but was not easy to understand.

I had a lot of anxiety during the long restoral process, especially when the first results seemed to indicate I lost a lot of data.  Then I scoured the directory some more and found that half of my data was still on the external hard drive.

I suppose expert users know all this, but I doubt most computer users do.  Would have been nice if Maxtor did a better job of explaining exactly how its process works, including something as elementary as depending on backup size, multiple fetches may be required.

The Maxtor external hard drive worked like a champ in the weekly backup sessions I scheduled it for.  Over the years I came to take it for granted, and fortunately it came through great.  

No crash recovery disks, no multiple CDs, just one external hard drive.  AND the original operating system XP CD.  

A major caveat is this kind of restoral supposedly works only on the system that had the crash.  Can't restore the total system backup to a different computer.  That was fine with me.  Apparently with a newer or different computer can restore files fine but applications naturally need new handshakes.  

As always, crucial files need  immediate backup in several places, e.g., print, flash drive, or CD.  But for a general safety net backup of total system, the weekly update on an external hard drive like the Maxton One-Touch certainly seems worth considering.  

A major challenge is restoring the entire hard drive to the right place, especially if applications are included.  I wound up restoring everything to My Documents.  

Yeah, I can see you smirking (be nice, now).  Obviously my program files are now several layers deeper than they should be.  

But again, on the bright side, the applications still work.  The easiest bandaid fix is finding them and then for the main ones putting shortcuts on the desktop.  

If you have any questions, let me know.  Didn't want to bog this down with too much stuff; it's long enough as is.  

Oh, one more thing.  Why did my hard drive crash after only two years and 11 months?  It's the first hard drive crash I've ever had, and it was a well-regarded Western Digital.

I think it's because I took some advice to just leave my computer running all the time like a refrigerator.  Less shock than turning on and off frequently, the theory goes.  

Later on, some people on Aces High observed that might be true for higher grade commercial computer hard drives, but wondered if hard drives designed for home users are that robust.  

I think the latter observation is correct, and I have returned to turning on the computer when I get up and turning it off when I go to bed.  Never had a hard drive crash under that schedule.

My main remaining problem is getting Windows XP back fully updated.  Its update site no longer examines my computer and tells me what updates I need.  

Wandering around the Microsoft site is like a trip to Hell.  A zillion problems, few of them mine, and the most similar lacking the fix I need.  Ironic that the most pain in a restoral ultimately is with the operating system itself, even if it has performed nobly in letting me get back into operation this far.
« Last Edit: May 31, 2005, 05:06:52 PM by Halo »
Luck is what happens when preparation meets opportunity. (Seneca, 1st century AD, et al)
Practice random acts of kindness and senseless beauty. (Anne Herbert, 1982, Sausalito, CA)
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Offline punchdrunk

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Hard Drive Crash & Recovery
« Reply #1 on: June 01, 2005, 01:46:40 AM »
My western digital hard drive just died on me too.  It is a 120 gb hard drive and only a year or so old.  I thought this was a very short life for a hard drive, do you know of any manufacturer problems?  and thanks for the post, now I can hopefully figure out how to recover my data

Offline Halo

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Hard Drive Crash & Recovery
« Reply #2 on: June 01, 2005, 10:59:49 AM »
I did a quick search on Google and didn't see anything out of the ordinary about Western Digital hard drives.  Suggest you do that and look longer and deeper than I did.  

A hard drive failure in only a year or so strikes me as way too brief a life.  I expect at least five years out of hard drives on my home computers, and might have gotten it except somehow I usually wind up replacing my computers about every four years.  

This Western Digital 80GB HD that failed on me after two years and 11 months is the first that I ran most of the time 24 hours a day.  I will NOT do that anymore, but my hard drives will still be on probably 16 of every 24 hours.
Luck is what happens when preparation meets opportunity. (Seneca, 1st century AD, et al)
Practice random acts of kindness and senseless beauty. (Anne Herbert, 1982, Sausalito, CA)
Paramedic to Perkaholics Anonymous

Offline Clifra Jones

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Hard Drive Crash & Recovery
« Reply #3 on: June 01, 2005, 11:48:17 AM »
Running time will not adversly affect your HD. Heat will. Make sure they are properly ventalated.

1, 1.5 year failures, well they happen. Not alot but it does happen. Good thing is WD is one of the best at warrenty service. Doesn't help your data but it will get you a hew drive.

My servers run 24/7/365 and I've had 2 drive failures in 3 years. Both of them relatively older Seagate drives.

Offline humble

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Hard Drive Crash & Recovery
« Reply #4 on: June 01, 2005, 12:04:27 PM »
As a general rule hard drives are rated on hours of operation, Most will give you 50,000 hours (about 6 years) with many going well over 100,000. My 2 IBM netfinity 5600 servers each have 3 drives (mirrored) and have been on since late 2000. The machine I'm typing this on has been on nonstop since 11/2001.

According to various web sites MTBF is now up to 350,000+ hours for all major brands of drives...
http://www.pcguide.com/ref/hdd/perf/qual/specMTBF-c.html

It gets confusing since so many factors come into play. I still use "10,000" hours for mission critical boxes to be safe.

"The beauty of the second amendment is that it will not be needed until they try to take it."-Pres. Thomas Jefferson

Offline punchdrunk

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Hard Drive Crash & Recovery
« Reply #5 on: June 01, 2005, 04:50:11 PM »
thanks for the help.  Now I need to know what type of drive to get.  I think that the 120 was way too big, so I'm looking for something in the area of about 40gb.  I have heard good things about maxtor and seagate, in fact I'm running on a 6 year old maxtor right now.  Anybody have any advice on whats good now?

Offline humble

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Hard Drive Crash & Recovery
« Reply #6 on: June 01, 2005, 04:59:07 PM »
I'm running WD in all my home PC's with zero problems. Seagate, maxtor quantom (sp?) are all good...I was stuck on Quantom "fireball" drives for years...all still going strong. In fact I havent ever had a HD crash on me...

"The beauty of the second amendment is that it will not be needed until they try to take it."-Pres. Thomas Jefferson

Offline Halo

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Hard Drive Crash & Recovery
« Reply #7 on: June 03, 2005, 12:04:55 PM »
Closing note on this is took a full week to finally complete everything including getting Windows Update revived so it would tell me what updates I needed and send them to me.  

Problem there was some corrupted ActiveX Control Files.

So for future, I'll stick with the total system (except XP) external hard drive backup (Maxtor OneTouch), and try to figure out a way to restore any future crash (heaven forbid) with an XP updated as current as possible.  

Some other backup and restoral threads on this bulletin board have ideas about that and other techniques.
Luck is what happens when preparation meets opportunity. (Seneca, 1st century AD, et al)
Practice random acts of kindness and senseless beauty. (Anne Herbert, 1982, Sausalito, CA)
Paramedic to Perkaholics Anonymous

Offline Clifra Jones

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Hard Drive Crash & Recovery
« Reply #8 on: June 03, 2005, 01:43:04 PM »
If you want the best backup possible and you have a secondary hard drive. Get a cloning program. The personal version of Symantec Ghost is not to expensive. Then if you have a problem you just attach the bakup hard disk, stick in a floppy and turn the machine on, restored to the condition of the last cloning.