The Internet has been a pretty ugly beast the last month or so. Comcast and Road Runner have been having chronic problems all over the country since school has been let out.
Worst year I have ever seen. It is always pretty bad during the summer months, but usually settles down by now. It hasn't.
Moving the servers is not a panacea to solving all Internet related problems. Savvis is the second largest Tier 1 ISP in the US. There is no way to circumvent thier entire network, for all people.
There are things we will accomplish, such as getting back to an ISP who is responsive to problems, as opposed to being defensive. Hopefully the random outages on the immediate network our servers are on will be reduced, if not eliminated.
And, as HT said, getting the servers back to the local area helps us when we need to get the servers physically.
The async route issue is a problem in that users cannot reliably trace/PingPlot to any given IP address as the trace functionality is not capable of showing the return path a data packet will take.
Basically, traces/PingPlots only show the path taken to the destination. When the return path is different, it can give false packet loss readings and inconsistent timings. Makes it very difficult to troubleshoot a connection.
We hope to reduce that somewhat. However, we are not in control of the path back once it leaves the local router.