I'm going to have to side with Dago and Nilsen on this one. My Dell laptop's monitor hinge broke clean off, and the CD drive malfunctioned as well. And the trackpad too, started clicking and randomly moving the pointer around on its own. And no, I wasn't throwing it off buildings.

A lot of my friends have similar reports on Dells. Very poor build quality, flimsy and creaky (even when new). After the hinge broke, you could see the cheap thin metal used for attachment. This was a Latitude.
My current IBM laptop was treated the same, but has been solid as a rock from day 1. Plus it's a lot lighter. Plus it has a 3 button trackpad. I would heartily recommend the IBM thinkpads.