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Author Topic: Crashing problem  (Read 706 times)

Offline Target2

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Crashing problem
« on: July 14, 2006, 10:22:16 AM »
In an effort to get the game to run better offline on my laptop, I experimented with the video settings. Now the game, film viewer, terrain editor and object editor won’t run (I get a windows error when it tries to start). I’ve tried removing and reinstalling the game, but no luck. I also tried deleting the registry directory and reinstalling the game, but still won’t work. Any ideas?

Thanks
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Offline StarOfAfrica2

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Crashing problem
« Reply #1 on: July 14, 2006, 11:41:28 AM »
First question that comes to mind is did you return the video settings to whatever they were previously?  

I know with my old video card if I enabled AF I would get nasty reactions from Aces High.
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Offline Target2

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Crashing problem
« Reply #2 on: July 14, 2006, 11:42:57 AM »
I can't get the game to load so I am unable to put things back as they were.
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Offline Schutt

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Crashing problem
« Reply #3 on: July 14, 2006, 12:24:01 PM »
Maybe you can force a specific setting on the video cards driver instead of having it at application preference?
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Offline Schatzi

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Crashing problem
« Reply #4 on: July 14, 2006, 12:27:21 PM »
To go back to default vid settings, just delete the video.cfg file in your settings folder. (But if you reinstalled the game, that shouldve done it anyway).


Did you change drivers or change any other vid card setting in Windows?
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21 is only half the truth.

Offline Target2

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Crashing problem
« Reply #5 on: July 14, 2006, 02:15:48 PM »
No, the drivers are as they were before.
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Offline Skuzzy

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Crashing problem
« Reply #6 on: July 14, 2006, 04:12:49 PM »
Removing the "video8.cfg" file from the Aces High II installation folder will allow you to get back to the video settings (default location C:\Program Files\HTC\Aces High II\settings).

Re-installing the game will not restore the video settings.  The files in the 'settings' folder are create post-installation and are not removed unless you physically navigate to that folder and remove them.
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Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Schatzi

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Crashing problem
« Reply #7 on: July 14, 2006, 05:19:18 PM »
Quote
Originally posted by Skuzzy
Re-installing the game will not restore the video settings.  The files in the 'settings' folder are create post-installation and are not removed unless you physically navigate to that folder and remove them.


Hehe, thanks Skuzzy, i never knew/realised that. I installed/uninstalled AH many times now, but i always deleted the folder before installing fresh. Good to know the settings are not removed by uninstall.
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21 is only half the truth.

Offline StarOfAfrica2

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Crashing problem
« Reply #8 on: July 14, 2006, 06:00:41 PM »
Quote
Originally posted by Target2
I can't get the game to load so I am unable to put things back as they were.


Ah.  I was under the assumption you changed the video settings on your COMPUTER, not in the game.  Sorry.  :)
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Offline Target2

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Crashing problem
« Reply #9 on: July 17, 2006, 09:17:31 AM »
Thanks for the info Skuzzy. I checked that directory and there is only a freq.cfg file there.

I had previously deleted all the HTC files after uninstalling and then reinstalled. Still no dice.
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Offline Pbear52

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AHII start windows error
« Reply #10 on: July 18, 2006, 08:40:50 PM »
I have the same problem now, did a fresh AHII install after clearing ALL HTC folders. Checked sound drivers, reinstalled video drivers. STILL cannot start AHII (even redownloaded 208.3).

:rolleyes:

Pbear

------------------
System Information
------------------
Time of this report: 7/18/2006, 20:04:34
       Machine name: ASUS-PD840
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.060220-1746)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 11/15/05 10:36:55 Ver: 08.00.12
          Processor: Intel(R) Pentium(R) D CPU 3.20GHz (2 CPUs)
             Memory: 2048MB RAM
          Page File: 304MB used, 3638MB available
        Windows Dir: G:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D functionality not available.  You should verify that the driver is a final version from the hardware manufacturer.
        Sound Tab 1: DirectSound test results: All tests were successful.
          Music Tab: DirectMusic test results: All tests were successful.
          Input Tab: No problems found.
        Network Tab: No problems found. DirectPlay test results: The tests were cancelled before completing.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 7800 GT
     Manufacturer: NVIDIA
        Chip type: GeForce 7800 GT
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0092&SUBSYS_00000000&REV_A1
   Display Memory: n/a
     Current Mode: 1600 x 1200 (32 bit) (60Hz)
          Monitor: SyncMaster 204T/204Ts/204B,SyncMaster Magic CX201Ts(Analog)
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0010.9131 (English)
      DDI Version: unknown
Driver Attributes: Final Retail
 Driver Date/Size: 6/1/2006 17:22:00, 4529408 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 6/1/2006 17:22:00, 3925920 bytes
Device Identifier: {D7B71E3E-43D2-11CF-1B40-0A2000C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0092
        SubSys ID: 0x00000000
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Not Available
       D3D Status: Not Available
       AGP Status: Not Available
DDraw Test Result: All tests were successful.
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Realtek AC97 Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_10DE&DEV_0059&SUBSYS_812A1043&REV_A2
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ALCXWDM.SYS
         Driver Version: 5.10.0000.5890 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/26/2005 18:03:22, 3644032 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Standard
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 26, 25
 Static/Strm HW 3D Bufs: 26, 25
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: All tests were successful.
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Offline Pbear52

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nVIDIA driver warning!!! 91.31
« Reply #11 on: July 18, 2006, 09:24:02 PM »
Well I can start AHII again after returning to nVIDIA 84.21 driver. This problem looks like it occured after 91.31 driver update :rolleyes:

Have others had this same issue?

Pbear
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Offline Pbear52

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Update PC DXDIAG nVIDIA 84.21
« Reply #12 on: July 18, 2006, 09:27:31 PM »
------------------
System Information
------------------
Time of this report: 7/18/2006, 21:25:19
       Machine name: ASUS-PD840
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.060220-1746)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 11/15/05 10:36:55 Ver: 08.00.12
          Processor: Intel(R) Pentium(R) D CPU 3.20GHz (2 CPUs)
             Memory: 2048MB RAM
          Page File: 326MB used, 3616MB available
        Windows Dir: G:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 7800 GT
     Manufacturer: NVIDIA
        Chip type: GeForce 7800 GT
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0092&SUBSYS_00000000&REV_A1
   Display Memory: 256.0 MB
     Current Mode: 1600 x 1200 (32 bit) (60Hz)
          Monitor: SyncMaster 204T/204Ts/204B,SyncMaster Magic CX201Ts(Analog)
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0010.8421 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 3/9/2006 15:29:00, 3968512 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 3/9/2006 15:29:00, 3650368 bytes
Device Identifier: {D7B71E3E-43D2-11CF-5543-0A2000C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0092
        SubSys ID: 0x00000000
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
 Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Realtek AC97 Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_10DE&DEV_0059&SUBSYS_812A1043&REV_A2
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ALCXWDM.SYS
         Driver Version: 5.10.0000.5890 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/26/2005 18:03:22, 3644032 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 26, 25
 Static/Strm HW 3D Bufs: 26, 25
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: Realtek AC97 Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ALCXWDM.SYS
         Driver Version: 5.10.0000.5890 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/26/2005 18:03:22, 3644032 bytes
              Cap Flags: 0x41
           Format Flags: 0xFFF
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Offline Skuzzy

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Crashing problem
« Reply #13 on: July 19, 2006, 06:27:33 AM »
The 91.xx drivers from NVidia have serious problems.

Check your DXDIAG PBear, when you had the 91.xx drivers loaded, this complaint in the DXDIAG output is noted, "Direct3D functionality not available."
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Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Pbear52

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Crashing problem
« Reply #14 on: July 19, 2006, 03:07:19 PM »
Skuzzy ;)

It is always the fine print that gets you :rolleyes:

But when AH folks say make sure to have latest drivers we ALL need to read fine print :aok

That is what makes these forums a good things , the info sharing is great :D

Pbear
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