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Author Topic: NewPC is here w/ a bug  (Read 452 times)

Offline ViZeen

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NewPC is here w/ a bug
« on: September 12, 2006, 11:46:59 AM »
Hey got my new PC here and getting it set up. I have loaded firefox, thunderbird and nod32 and I firefox is crashing about every 5 to 10 min. Event viewer says:
firefox.exe generated an application error. the exception generated was c0000005 at address 006305ff (firefox! nsPrintOptions__GetNativeData).

Also AH will crash (enconter a problemand needs to close) about every 5 min

Here is my Dx
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    Offline Hap

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    NewPC is here w/ a bug
    « Reply #1 on: September 12, 2006, 11:55:19 AM »
    Ah jeeze, that's rotten.  Hopefully you can sort it out.  Let me know how responsive Cyber folks are.  I'm toying with doing business with them.

    hap
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    Offline ViZeen

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    maybe I can manage to post it this time
    « Reply #2 on: September 12, 2006, 11:57:22 AM »
    Hmmm cross yer fingers that I can get it here------------------
    System Information
    ------------------
    Time of this report: 9/12/2006, 12:33:28
           Machine name: POS
       Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
               Language: English (Regional Setting: English)
    System Manufacturer: NVIDIA
           System Model: AWRDACPI
                   BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
              Processor: AMD Athlon(tm) 64 Processor 3800+,  MMX,  3DNow, ~2.4GHz
                 Memory: 1022MB RAM
              Page File: 149MB used, 2310MB available
            Windows Dir: C:\WINDOWS
        DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
         DxDiag Version: 5.03.2600.2180 32bit Unicode

    ------------
    DxDiag Notes
    ------------
      DirectX Files Tab: No problems found.
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
              Music Tab: No problems found.
              Input Tab: No problems found.
            Network Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (n/a)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)

    ---------------
    Display Devices
    ---------------
            Card name: NVIDIA GeForce 7600 GT
         Manufacturer: NVIDIA
            Chip type: GeForce 7600 GT
             DAC type: Integrated RAMDAC
           Device Key: Enum\PCI\VEN_10DE&DEV_0391&SUBSYS_00000000&REV_A1
       Display Memory: 512.0 MB
         Current Mode: 1024 x 768 (32 bit) (85Hz)
              Monitor: Plug and Play Monitor
      Monitor Max Res: 1600,1200
          Driver Name: nv4_disp.dll
       Driver Version: 6.14.0010.9131 (English)
          DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
     Driver Date/Size: 6/1/2006 05:22:00, 4529408 bytes
          WHQL Logo'd: Yes
      WHQL Date Stamp: n/a
                  VDD: n/a
             Mini VDD: nv4_mini.sys
        Mini VDD Date: 6/1/2006 05:22:00, 3925920 bytes
    Device Identifier: {D7B71E3E-40D1-11CF-1B40-0A2000C2CB35}
            Vendor ID: 0x10DE
            Device ID: 0x0391
            SubSys ID: 0x00000000
          Revision ID: 0x00A1
          Revision ID: 0x00A1
          Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
     Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                       {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                       {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                       {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
             Registry: OK
         DDraw Status: Enabled
           D3D Status: Enabled
           AGP Status: Enabled
    DDraw Test Result: Not run
     D3D7 Test Result: Not run
     D3D8 Test Result: Not run
     D3D9 Test Result: Not run

    -------------
    Sound Devices
    -------------
                Description: Realtek AC97 Audio
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: PCI\VEN_10DE&DEV_0059&SUBSYS_1B131019&REV_A2
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: ALCXWDM.SYS
             Driver Version: 5.10.0000.5870 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 6/20/2005 10:08:44, 2324480 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Standard
                  Cap Flags: 0xF5F
        Min/Max Sample Rate: 100, 192000
    Static/Strm HW Mix Bufs: 26, 25
     Static/Strm HW 3D Bufs: 26, 25
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                   Registry: OK
          Sound Test Result: Not run

    -


    I tried running AH in win98 mode and didnt help any. I dont know what else to try.
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    Offline Roscoroo

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    NewPC is here w/ a bug
    « Reply #3 on: September 12, 2006, 12:56:53 PM »
    anything else crashing ???

    notice the 1022 ram  ... wonder if a stick my be faulty or need reinserted

    open the bios and look for "quick boot" <--or something similar turn this off and let it memory check on start up ...

    another thing .. How many stupid extra processes are running ??? most store bought /packaged pc's are loaded down with enough junk to gag .
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    Roscoroo ,
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    Offline ViZeen

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    NewPC is here w/ a bug
    « Reply #4 on: September 12, 2006, 01:32:11 PM »
    I did goto bios and disabled quick boot, It didnt visually show the ram test so I dont know if there is bad memory or not but I only have 1 stick/1gig of mem so I guess if dx say I got 1022 it is saying i got 1022mb of good memory? Is there another way to comfirm weather the memory is good?  
    Also this PC came from cyberpower and it just has the basic ms os, I have gone in and turned some stuff off and have it down to 22 processes. But your right about store boughts gagging, I checked one at the store, it had.....55 *^&)&% processes running!
    I havent done anything new to it but firefox hasnt crashed recently, I am going to try ah and see how that goes.
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    Offline Masherbrum

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    NewPC is here w/ a bug
    « Reply #5 on: September 12, 2006, 02:06:16 PM »
    I bought my current PC from Cyberpower PC.  I had a dead RAM stick after one week, I returned it, and it has been spectacular ever since.  

    I noticed the RAM reading as did Roo.  

    Couple Programs to get:

    A-Squared

    and

    EasyCleaner 2.0
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    Offline ViZeen

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    NewPC is here w/ a bug
    « Reply #6 on: September 12, 2006, 02:53:42 PM »
    I am a tard when it comes to PCs but doesnt 1022mb ram mean 1.022 gb? I must not see what yall see or dont know what I am looking at.
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    Offline Roscoroo

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    NewPC is here w/ a bug
    « Reply #7 on: September 12, 2006, 03:28:18 PM »
    ram comes in mutiplyed bits

    32,64,128,256,512,1024 ,2048 , ect ....(or in a combo of these)

    when you see ram at a number besides these as in your pc we see 1022 instead of 1024 ....  now this may be a read glitch or a bad chip in the ram or a weak connection in the ram slot ... there's lots of variables here .

    if you start getting mysterious crashes or huge OS errors a Ram amount as seen  can point you to a "Possiable" ram problem .

    as example my pc shows this
    System Information
    ------------------
    Time of this report: 9/12/2006, 13:18:41
           Machine name: you dont want to know
       Operating System: Windows 2000 Professional (5.0, Build 2195) Service Pack 3
               Language: English (Regional Setting: English)
    System Manufacturer: ASUSTeK Computer INC.
           System Model: A7N8X-E
                   BIOS: Phoenix-Award BIOS v6.00PG
              Processor: AMD Athlon(tm) ~2.5GHz
                 Memory: 1024MB RAM
              Page File: 246MB used, 2216MB available
            Windows Dir: C:\WINNT
        DirectX Version: DirectX 9.0c (4.09.0000.0904)

    See I have 1024 showing , this equals 1 gb in pc math .(pc math is different then normal math)
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    Roscoroo ,
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    Offline ViZeen

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    NewPC is here w/ a bug
    « Reply #8 on: September 12, 2006, 04:18:01 PM »
    OK thanks didnt know that, another buddy sent me to pcpitstop to run test, I just went back to see what it says about mem. it reports 1024mb. I also reran dxdiag and it came up again as having 1022mb.:confused: where my 2 mb go?
    Also I have updated win os with 59 critcal updates, taking it for a teast run now. lol That hopefully had something to do with it.
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    Offline ViZeen

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    NewPC is here w/ a bug
    « Reply #9 on: September 12, 2006, 06:02:42 PM »
    nope updating oc didn't do sqwat
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    Offline Schutt

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    NewPC is here w/ a bug
    « Reply #10 on: September 13, 2006, 04:35:13 AM »
    get a ram checker program an let it run, prime95 is a good one.

    I had ram trouble but it was more obvious, couldnt get winxp installed without it crashing during installation... first i blamed windows for not being able to work together with my brand new hardware but then found out that the ram didnt work in the motherboard.
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    Offline ViZeen

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    NewPC is here w/ a bug
    « Reply #11 on: September 13, 2006, 06:22:08 AM »
    Okay here is what I have done. I gave up went to the first restore point I have which was on the frist boot before anything was done and reloaded firefox, isp and AH. I didnt have time to play around with it before going to bed but seems okay so far. I just got prime 95 going, its running right now its show cpu at 100% and mem use at 854 mb.
    I wont have time to deal with this for a few days so I will be back at it when I can.
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    Offline Brenjen

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    NewPC is here w/ a bug
    « Reply #12 on: September 13, 2006, 10:48:03 AM »
    "nsPrintOptions__GetNativeData"

     I would look at printer problems as that is a printer error if I'm not mistaken. Do you have a printer? If not go into the Hardware manager & look for red X's then report back.
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    Offline ViZeen

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    NewPC is here w/ a bug
    « Reply #13 on: September 16, 2006, 10:55:09 PM »
    You PC geeks er um I mean gurus had it nailed from the start, I was advised by support to run memtest86, I did it the easy way and just bought another stick of ram, changed the ram out, works like a champ now.
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