Author Topic: Start up  (Read 214 times)

Offline ripplee

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Start up
« on: September 21, 2006, 08:53:51 PM »
When I go to any location online offline 8 player, I select the area to play then I get a minimized black sreen then a error that says acehig.exe has encountered a problem and is shutting down.  Help.  I really want ot play this game

Offline Schatzi

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Start up
« Reply #1 on: September 22, 2006, 03:44:11 AM »
ripplee, to troubleshoot, we need to know about your computer specs. Best is you post a dxdiag report (the first third) here or email it to support@hitechcreations.com.

Quote
Here are the steps to do this:

1) Go to "Start" from the Windows desktop
2) Select "Run" from the pop up menu
3) In the Run dialog box, type DXDIAG and press
4) After a few seconds the DXDIAG utility will be ready (the progress indicator in the lower left corner will disappear).
5) Run the video and sound diagnostics (Select the Display and Sound tabs to do this).
6) Press the "Save All Information" button
7) This will save the DXDIAG data to a file of your choice
8) Once you have done this, simply email the file to me and I can look for any issues your system might have.
21 is only half the truth.