Can I connect to AH server without ping capability?

[Mark Luper]

An interesting problem has surfaced with my isp. I can browse the internet fine, I can send and receive emails, I can download files... what I can't do is log on to play AH or another of my online sims, Nascar Racing 4. N4 gives me a error message 10050. I can't ping any address without getting the same message when I ping in DOS.

This is AT&T's Digital Broadband system that uses antenna on houses and towers in the neighborhood to conduct telephone and High Speed (relatively) Internet service.

Any Thoughts?

Update: I have three computers hooked to this system and I just tried the other one with AH on it. I works fine and pings with no problem. I beleive the problem to be with my computer. I don't even know where to start to fix this. I am pretty knowledgeable but very weak in this area.

Help Skuzzy!

   

[This message has been edited by Mark Luper (edited 04-07-2001).]

[Lephturn]

What operating system is the Internet connected computer running?  What is it's IP address?  How are you sharing your Internet connection?

I may be able to help out, but I need more info.  

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Sean "Lephturn" Conrad - Aces High Chief Trainer

A proud member of the mighty Flying Pigs
http://www.flyingpigs.com

Check out Lephturn's Aerodrome for AH articles and training info!

[sling322]

I had something similar happen to me a couple of months back.  I can log on to the net and to AH and play online without any problems, but for some odd reason I cannot ping any websites.  I try to run pingplotter and I get a "site cannot be reached" message or something like that.  I thought it was pretty weird that I can get on the net but I cant ping any sites.  I am not gonna worry about it much since I can still play online...its just a strange occurence.

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Sling322
Not a Monitor!
Fat Drunk "Chute Shooting" Bastards

[Mark Luper]

Ok Leph, here goes:

All three computers are connected to the internet, all three are running Win98SE. The IP on mine is 10.75.80.3, the one I tested was 10.75.80.4, and the other, have not tested it, is 10.75.80.5.

The computers are all connected using a Intel Anypoint Phoneline Adapter. Mine is on the motherboard, the other two are USB external devices.

I do have two lines, both can access the HSI (High Speed Internet) service and I did try connecting to the other line with no improvement, the other computer that I did test tested good on both lines. I havn't been testing the third computer because it is in another room.

I called tech support for AT&T Digital Broadband and they reccomended I uninstal the TCP/IP protocol and reinstall it. I did that and there was no change. I continue to get "Ping Transmit failed: Error code 10050"

Now the "box" that connects to the antenae that transmits the signal to the tower 1/2 mile away has an IP of 10.75.80.1 . That is what I have been trying to ping, also was not able to ping any of the other computers in my house. I have not been able to ping this computer either from the one that pings the box good.

Don't really know what more to tell you. Thanks for the reply.

[Lephturn]

Hmm.

Ok, so all of your machines have 10.x addresses.  That means something is doing Network Address Translation or proxy of some type.  One of the things about proxy services is that they generally do not pass ping requests.  It doesn't mean you can't connect, you just can't ping.

Now, from the sounds of it, they allow you to connect multiple computers?  It sounds like the service provider has you on their private network, and whatever NAT or proxy scheme they are using to get you to the net is not working right with AH.  Now since one computer worked fine, I surmise that either they only have their device configured to function fully on one computer, or there is possibly a configuration problem of some sort.

When you say all three are "connected", what are they connected to?  Each other?  The HSI device?  A hub of some sort?

------------------
Sean "Lephturn" Conrad - Aces High Chief Trainer

A proud member of the mighty Flying Pigs
http://www.flyingpigs.com

Check out Lephturn's Aerodrome for AH articles and training info!

[Mark Luper]

All three are hooked up to the HSI device. Each is independent of the other. No one computer functions any more fully than another.

It is basically what you stated about being on their private network from what I understand. I have an "always on" type of connection. In the year I have been hooked up with them I never have had this problem. I have been able to ping at will.

I am thinking something changed in my configuration but I can't find it. I have compared my settings in the network devices section with the computer that works and they both are set the same.

This happened when I was connected and lost my connection. When I was able to recconect, by rebooting, then the ability to ping was gone.

I have reinstalled my adapter software and the TCP/IP protocol to no avail.

Does this sound like a hardware problem with my adapter or a software glich? Is it possible that "ping.exe" has become compromised in some way?

Thanks for the input.

[Mark Luper]

No need to reply, It is working now. No I didn't "fix" it, couldn't find the problem, but I had a back up copy of the drive and I just installed that one.

Thanks for all the input.

[qts]

Just so we and HTC can add it to our knowledge pools, what was the version of the driver that failed, and what was the version that worked?

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qts

[Mark Luper]

Not a "driver" qts, a drive, as in my whole C:\ drive. I had a copy of it from a couple of months ago. I just overwrote the C:\ partition with the older one. It was working then  .

I do wish I could have figured it out but after having spent several days without finding it and not being able to fly I succumbed to the easy way out