The problem is one server is running out of memory. When this happens the SQL server process dies.When this process dies, the game keeps running, but you get abnormalities like perk points seem lost, and any thing scored during the time the sql server is down, does not get recorded.
Last week we made 2 attempts at putting more memory in the primary server. We wanted to have it installed for this week end to prevent sundays crash, hence why we were trying the upgrade late friday.
For some reason the memory has not been compatible with the mother board. We should have the issue resolved before next weekend.
HiTech