And the rest of the story
Here are the steps to do this:1) Go to "Start" from the Windows desktop2) Select "Run" from the pop up menu3) In the Run dialog box, type DXDIAG and press 4) After a few seconds the DXDIAG utility will be ready (the progress indicator in the lower left corner will disappear).5) Run the video and sound diagnostics (Select the Display and Sound tabs to do this).6) Press the "Save All Information" button7) This will save the DXDIAG data to a file of your choice