Retail question

[Meatwad]

Originally posted by DiabloTX
Get rid of all that porn and you'll be ok!!  

NOOOO!!!

Porn make meatwad happy, especially Anime type

[DREDIOCK]

Originally posted by Meatwad
NOOOO!!!

Porn make meatwad happy, especially Anime type

I always wondered what type of person would pound it to a cartoon.
Obviously I should have known already LMAO

Bet you probably got your start with Josie and the *****cats

[lasersailor184]

Originally posted by DREDIOCK
I always wondered what type of person would pound it to a cartoon.
Obviously I should have known already LMAO

Bet you probably got your start with Josie and the *****cats

Odds are that it's their policy to cause as much trouble as possible because most people are push overs when faced with a confrontation.  Most people, when faced with that situation, would probably say something, but won't get past that if the retailers refuse.


Similar situation happened to my dad and I.  Our old table saw (a lot older then I was, and a lot heavier too) started throwing out sparks when we turned it on and wouldn't go off.  While it was a good saw, we didn't have the time available to have the motor sent off and repaired.  We needed a cheapo table saw to get the work done.

On the way home there were 2 lowes.  We stop at the first one and see that they are having a deal on a decent but cheap table.  But they only have one left and it's their "Policy" not to sell it until they get more.  (This is also illegal, often called a lure product, something like that).  But we had them check the inventory of the other lowes on the way back.  They had a couple.

So we get to the other store and find that they have them, but they are not on sale.  We go to get our reserved saw (we reserved it from the first store, just incase) and I notice a sign on the front of the manager's desk that said "We will give back 110% any price difference lower found anywhere else."  Well, there was about 30-40 bucks between the first lowes sale price, and this store's price.

My dad mentions the sign and the price difference, and the managers immediately become hostile.  They refused to give back the price difference, said they weren't allowed to, so on and so on.  My dad calmly starts working up the managerial chain, going to the next higher person, one after the other.  Finally, the top most manager says that he has to talk to the regional director.  So he calls him up.  They  start talking and bantering back and forth for about 5 minutes.

My dad walks up, takes the phone and talks to the regional director.  Within 10 seconds of getting on the phone the director approved the refund.  Within 3 minutes of this, we had the table saw for about 3 bucks less then the first store's sale price.

[DREDIOCK]

Good for him.

Yea yea I know its only 3 bucks. And for me its only a video game and 12 bucks.

but its the principle of the thing
They act like they can just piss on you and you wont do anything.
In this case they pissed (figuratively speaking) on my daughter.

And that I'll take exeption to every time.

This aint over...trust me.
I plan on becomming so aggrivating they will be practically willing to give it to me just to be rid of me.  

[rpm]

I manage a grocery store and deal with this every single day. Our prices are changed on the fly by our home store and override local changes. So, even if I spot a problem early and correct it with my scan coordinator, later that same day it can be wrong again if the home store sends us an update. Often signs will be missed when the weekly ad changes and old prices will still be showing on some items.

The rule of thumb is give the customer the lower of the two prices and be done with it. It's not worth the 20 cents I'm losing on a 2.49 item. I usually know what the correct price is beforehand because I've done it 3 or 4 times on the same item already that day. BUT, you always have to check it out before giving it at the reduced price because customers would never switch pricetags, change sale signs, mark thru tags with sharpies, put their own tags on, ect.

[lasersailor184]

Originally posted by DREDIOCK
Good for him.

Yea yea I know its only 3 bucks. And for me its only a video game and 12 bucks.

but its the principle of the thing
They act like they can just piss on you and you wont do anything.
In this case they pissed (figuratively speaking) on my daughter.

And that I'll take exeption to every time.

This aint over...trust me.
I plan on becomming so aggrivating they will be practically willing to give it to me just to be rid of me.  

Actually, it was 33 bucks.  The 3 bucks was just the extra 10% that was supposed to be taken off of the difference in price after the entire amount is cleared off.


Anyway, it's a careful road you must tread.  It's one I'm having difficulty learning in Construction Management.  By pushing the issue and declaring someone wrong to their face, you automatically put them on the defensive, REGARDLESS of whether they are wrong or not.  It's very easy to say "You're a friggin retard."

It's very hard to get them to accept that they are.  Especially if you take the wrong road to begin with.

Plus add onto the fact that you've given them time to correct the problem.  Legal wise, if the price tag has been fixed, and you didn't call them on it then, you're ****ed.

[Xasthur]

Originally posted by DREDIOCK
Posted this in the general forums by mistake.

Skuzzy please delete the OTHER thread
as for some reason it wont let me do it

Retail question
No, not about getting a new woman  

Item in store in this case COMP USA has a "COMP USA" price sticker on that clearly says $19.99.

Bring it to the register. When the lady rings it up it comes up as $32.00.

Now this was a good sticker. Meaning it wasnt mangled or altered in any way shape or form which would indicate to me that it was intentionally placed on the item and not simply peeled off one item and put on another.


What price does the item have to be sold at?

I was always under the impression that by law. You had to sell an item at or under the marked price

And that you could not sell an item for more then the marked price


__________________

Dred, I believe that the item must be sold for the marked price otherwise it falls under the false advertising side of things.

I know that this is the case in Australia and our laws are usually very similar to yours in most cases.

It's not about how much the price difference was, it's about poor business ethics and laziness on the part of store owners/staff.

The customer is not always right (and I don't hestitate to push this point on people, I'm not one to take bull**** from banana customers) but in this case, you were right and the business was out of line.

[Obie303]

Sorry to burst your bubble Dred but "false advertising" is just that, advertising a lower price through some media (i.e. tv, radio, paper, etc. etc) and charging a higher price in th store.  By law, the seller must sell the item "as advertised".  

Now some states may have variations, but the laws generally say the same thing.  The seller is protected by "accidents" such as a clerk marking down an item lower than it should.  Ever see the Miracle Whip commercials with the cartoon turkeys dressed up as clerks changing the prices?????

Saying all that, the manager should have done the right thing and honored the price on the video game.  

(I'm not a lawyer but I know plenty of the scumbags!)

Obie:aok

[DREDIOCK]

Originally posted by Obie303
Sorry to burst your bubble Dred but "false advertising" is just that, advertising a lower price through some media (i.e. tv, radio, paper, etc. etc) and charging a higher price in th store.  By law, the seller must sell the item "as advertised".  

Now some states may have variations, but the laws generally say the same thing.  The seller is protected by "accidents" such as a clerk marking down an item lower than it should.  Ever see the Miracle Whip commercials with the cartoon turkeys dressed up as clerks changing the prices?????

Saying all that, the manager should have done the right thing and honored the price on the video game.  

(I'm not a lawyer but I know plenty of the scumbags!)

Obie:aok

56:8-2.5. Sale,attempt to sell or offer for sale of merchandise without a tag or lable with the selling price

It shall be an unlawfu practice for any person to sell,attempt to sell or offer for sale any merchandice at retail unless the totall selling price of such merchandice is plainly marked by a stamp label or sign either affixed to the merchandice or located at the point where the merchandice is offered for sale

56:8-2.6.   Daily Failure to tag as a seperate violation
For the purposes of this act,each day for which the total selling price is not marked in accordance with the provisions of this act for each group of identical merchandise shall constitute a seperate violation of this act and the act of which this is a supplement

Under the Weights and measures act

51:1-29(a).1
Selling or  exposing for sale 1 improperly labeled package of commodoties

And there is precendent for this

A snippet from http://www.state.nj.us/lps/ca/press/dreade.htm
The New Jersey Office of the Attorney General
NJ Dept of Law and public safety
Division of consumer affairs

On December 11, 2006
State Charges Duane Reade Drugstores
with Selling Expired and Mispriced Products

NEWARK — Attorney General Stuart Rabner and the Division of Consumer Affairs have filed suit against Duane Reade International, Inc., alleging that the company violated state laws by selling expired and mispriced products to the public, including non-prescription drugs, infant formula, baby food, and other health and beauty products.

Among other things not relevent to this conversation

Committed unconscionable commercial practices by selling merchandise at a price in excess of the posted price
Violated the Weights and Measures Act by improper price scanning

[DREDIOCK]

Originally posted by lasersailor184
Actually, it was 33 bucks.  The 3 bucks was just the extra 10% that was supposed to be taken off of the difference in price after the entire amount is cleared off.


Anyway, it's a careful road you must tread.  It's one I'm having difficulty learning in Construction Management.  By pushing the issue and declaring someone wrong to their face, you automatically put them on the defensive, REGARDLESS of whether they are wrong or not.  It's very easy to say "You're a friggin retard."

It's very hard to get them to accept that they are.  Especially if you take the wrong road to begin with.

Plus add onto the fact that you've given them time to correct the problem.  Legal wise, if the price tag has been fixed, and you didn't call them on it then, you're ****ed.

At this point I dont even care about the game. Thats secondary.
Its the point of the matter

[Widewing]

Originally posted by lasersailor184
I was under the impression that this fell in the "False Advertisement" category.  They cannot tell you something costs X and then sell it for X+Y.

Most, if not all States have "bait and switch" laws that require retailers to sell an item at the advertised price or what the item is marked at.

You should bring any discrepancies to the manager's attention. If they refuse to honor the sticker price, you can file a complaint with the state consumer protection agency and you simply don't shop there again.

I saw a similar thing at CompUSA, where they had two different prices on the two of the same products. I showed both to the manager, who thanked me, gave me the lower price and promptly had a clerk put new stickers on the balance of the shelf stock.

My regards,

Widewing

[Masherbrum]

They saw a kid with a game, they salivated.   However, DRED should get this straightened on his next trip there.

[lasersailor184]

Originally posted by Widewing
Most, if not all States have "bait and switch" laws that require retailers to sell an item at the advertised price or what the item is marked at.

You should bring any discrepancies to the manager's attention. If they refuse to honor the sticker price, you can file a complaint with the state consumer protection agency and you simply don't shop there again.

I saw a similar thing at CompUSA, where they had two different prices on the two of the same products. I showed both to the manager, who thanked me, gave me the lower price and promptly had a clerk put new stickers on the balance of the shelf stock.

My regards,

Widewing

Widewing, I'm pretty sure the "Bait and Switch" situation is something entirely different.  

I've heard that Best Buy is notorious for the bait and switch.  Like I said before, they give a great sale price for something, but they "accidentally" run out down to the last copy.  It is "store policy" not to sell the last copy.  After you realize you can't buy the sale item, they direct you to another item that could be anywhere from slightly on sale, to over priced.

So now this is illegal.  The stores can't slap a sale sticker on an item they refuse to sell.

[GtoRA2]

Cali law says the price on the package is what you sell it for.