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Author Topic: ARGH I HATE CH Products (all fo them!)  (Read 7795 times)

Online The Fugitive

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ARGH I HATE CH Products (all fo them!)
« Reply #120 on: May 22, 2007, 01:20:23 PM »
Quote
Originally posted by Xargos
You may want to note on future packaging that a powered hub is needed with your product, I think it would save you allot of future customer related problems.


I don't think a powered hub is NEEDED. If you have a strong power supply you should be fine. Think Fester said his was 3 years old. While power supplies don't change as fast as MBs and ram these days, its important to remember that all the stuff you upgrade to your computer will have a larger power draw. This will start over working a power supply.

Adding a powered hub takes some of the work load off of the powersupply.
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Offline Brooke

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ARGH I HATE CH Products (all fo them!)
« Reply #121 on: May 22, 2007, 02:16:16 PM »
Rolex, my god, man -- you are the Borg! :)

I couldn't tell from the setup, but are all your sticks, etc., plugged into an externally powered USB hub?  If so, is there any way on the hub to tell for sure that it is externally powered and not drawing from the computer's USB bus?

The reason I ask is that I have a powered USB hub.  However, at one point, although the connector visually looked plugged in, it wasn't, and so the hub wasn't getting external power.  I wouldn't have been able to tell that except that (1) my stick was jittery when before it was smooth as glass and (2) once I noticed that and looked, I could see that the hub's LED that signifies it's on external power was not lit.  Once I made sure the power connector was back in and functioning, everything went back to being very smooth and nice.
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Offline DAVENRINO

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« Reply #122 on: May 22, 2007, 02:37:14 PM »
My controllers are 8' from the pc so I actually have all 3 controllers plugged into a 4 port powered hub that is plugged into the 7 port version of the Belkin hub.  My 5 year old controllers are rock solid with their new pots.
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Offline Brooke

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« Reply #123 on: May 23, 2007, 12:42:33 AM »
Fester got a powered hub, and the results are in -- all his stuff is now rock solid and smooth!  That is excellent!

Details are in this thread:

http://forums.hitechcreations.com/forums/showthread.php?s=&threadid=206330

Now we just need to figure out what's going on with Rolex's borg setup.

Rolex, is all that stuff going into a powered hub that is powered up?
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Offline Bear76

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« Reply #124 on: May 23, 2007, 04:37:09 AM »
Quote
Originally posted by MichaelCHProd
ahhhh the Internet... where everyone gets a chance to slander with no repercussions.

The ONLY thing that ever leaves this factory is NEW product.  If it is defective then it comes back here and the offending piece(s) are thrown away.  They never go back out to end users.  End of story.

Fester/Citbaria your answer is waiting for you at the Hangar.  Here is the link... http://www.ch-hangar.com/forum/showthread.php?t=4630

Michael,

 Rolex has had a legitimate problem for some time with his CH stuff. Perhaps you should investigate the problem he's having with the distributor and not be so thin skinned about your product when someone posts a problem they have had. Personally, I've had all CH gear for years with no problem, but Rolex has returned items and the replacements were no better. He has a right to be frustrated.
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Offline Skuzzy

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« Reply #125 on: May 23, 2007, 06:40:28 AM »
Quote
Originally posted by Xargos
Sounds like CH might need to start making powered hubs and make it clear that they are needed to make their product work properly.
The problem is not CH's gear.  It is computer manufacturer's taking short cuts on design so they can have more marketing whistles to blow.

Say you have 4 USB ports on your computer, but only one controller.  That controller has to sink current over those 4 ports, but only has the ability to sink the maximum specified current for one USB port.  While the computer power supply can be part of the issue, the real problem is the USB's controllers inability to sink/provide enough current for everything connected to it.

I have always recommended using external powered USB hubs when using any HOTAS setup.  It is the only way to ensure proper operation of the sticks and any other USB connected product.

I have used external powered USB hubs from Belkin and DLink without any problems.
« Last Edit: May 23, 2007, 07:04:04 AM by Skuzzy »
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Offline Xargos

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« Reply #126 on: May 23, 2007, 07:10:11 AM »
If CH knows there is a problem with their fine products not getting enough power to operate their devices properly because computer manufactures are taking shortcuts, then they need to let their customers know upfront by placing warnings on their packaging.  Just think about all the customers they may have lost because they didn't know all they needed was a power hub.  That is all I meant.

P.S.  Fester is in love with his CH Products now that they are hooked up to a power hub.  And if he had not sought out any help, he would still be thinking their product was crap.
« Last Edit: May 23, 2007, 07:21:39 AM by Xargos »
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Offline Charge

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« Reply #127 on: May 23, 2007, 07:18:00 AM »
USB driver informs if the controller experiences a power surge but I'm not sure what is the detection threshold and if it warns of very brief surges which may reset the attached device and cause a detection error.

Good advice actually, I guess I'll plug my Cougar to USB hub to solve some anomalies I have suffered in my USB devices.

-C+
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Offline FiLtH

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« Reply #128 on: May 23, 2007, 08:20:08 AM »
NAPA didnt have any USB hubs. They had some baby moon and wire jobs, but the guy ddnt know what a USB was. Any info?
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Offline TequilaChaser

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ARGH I HATE CH Products (all fo them!)
« Reply #129 on: May 23, 2007, 08:55:26 AM »
Quote
Originally posted by Bear76
Michael,

 Rolex has had a legitimate problem for some time with his CH stuff. Perhaps you should investigate the problem he's having with the distributor and not be so thin skinned about your product when someone posts a problem they have had. Personally, I've had all CH gear for years with no problem, but Rolex has returned items and the replacements were no better. He has a right to be frustrated.


you should read thru the whole thread before posting things like "thin skinned"

Micheal is on the problem with Rolex,  if you had read the whole thread ( every post ) you would have seen this and would not have posted such unneeded response......
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Offline Skuzzy

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ARGH I HATE CH Products (all fo them!)
« Reply #130 on: May 23, 2007, 09:27:27 AM »
Quote
Originally posted by Xargos
If CH knows there is a problem with their fine products not getting enough power to operate their devices properly because computer manufactures are taking shortcuts, then they need to let their customers know upfront by placing warnings on their packaging.  Just think about all the customers they may have lost because they didn't know all they needed was a power hub.  That is all I meant.

P.S.  Fester is in love with his CH Products now that they are hooked up to a power hub.  And if he had not sought out any help, he would still be thinking their product was crap.
It does not effect every computer.  Some higher quality products actually have multiple USB controllers, but, and unfortunately, the USB ports are not labeled to indicate which controller they are attached to.

It is hit and miss.  I think the best CH could do is to document that some computers USB ports cannot supply adequate power and then list the symptoms which indicate the problem.

It is not CH that is violating the USB specification by providing more USB ports than the computer can actually drive.
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Offline Hazzer

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ARGH I HATE CH Products (all fo them!)
« Reply #131 on: May 23, 2007, 09:39:32 AM »
As we are discussing CH products they may like to know that the fine wire's that are used in the pedals are prone to chaffing and snapping this has happened to me three times,the first time after only 4 months use.The guides that keep the wires tidy are made of plastic and sharp enough to cause the chaffing and eventual snap.

                        I have voided the warrenty and repaired these myself,but for those not handy with a soldering iron/or don't wish to void their warrenty,this must be a pain.


                         CH may already have solved this problem ,or maybe I'm just unlucky:( apart from this all my gear is Ch and has,apart from the above, been very reliable.

                   

                           Very nice and refreshing to see a reresentitive from the company adressing are problems on the boards.Thankyou micheal:aok :aok
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Offline Easyscor

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« Reply #132 on: May 23, 2007, 10:28:39 AM »
Quote
Originally posted by Hazzer
As we are discussing CH products they may like to know that the fine wire's that are used in the pedals are prone to chaffing and snapping this has happened to me three times,the first time after only 4 months use.The guides that keep the wires tidy are made of plastic and sharp enough to cause the chaffing and eventual snap.
I had the same problem and preformed the same surgery securing the wires in a way that held them away from the other moving parts. The kludge has been working for a year now.

Glad to follow Michael's responses in this discussion and the happy outcome for Fester, it confirms my decision to make CH gear my next replacement.
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Offline MichaelCHProd

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« Reply #133 on: May 23, 2007, 10:43:01 AM »
The wire "clips" in the Pro Pedals for the Toe Brakes became a known issue a while ago and we have since made some changes in both the wire as well as the method for assembly.  

The real problem was that the people assembling them were using their long finger nails (yes mostly women ;) ) to sink the wires down into the "clips" and they were putting a nasty pinch on the wires which if not placed correctly the movement of the pedals would stretch the wires and cause them to separate.
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Offline Furball

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« Reply #134 on: May 23, 2007, 10:49:54 AM »
Hi Michael from CH.  Thanks for stopping by.

Any chance you could buy up the rights to produce the Microsoft Precision Pro, as a budget CH stick?  They have a massive fanbase and are no longer in production :(
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