Child Therapy

[Hornet33]

Originally posted by Meatwad
The saying "The customer is always right" is wrong. The customer is wrong sometimes

Hell man try working in electronic security systems sometime. 99% of the problems we have are because the "customer" is WRONG!!!!!!!!

It's hard to explain to a 70 year old woman with more money than God that her 4 digit pin number to arm her secuirty system isn't CAT. Cat was her duress code word if central station called her about an alarm. Actually had that one last week.

No the customer isn't always right and that's a fact.

[bj229r]

Originally posted by Hornet33
Hell man try working in electronic security systems sometime. 99% of the problems we have are because the "customer" is WRONG!!!!!!!!

It's hard to explain to a 70 year old woman with more money than God that her 4 digit pin number to arm her secuirty system isn't CAT. Cat was her duress code word if central station called her about an alarm. Actually had that one last week.

No the customer isn't always right and that's a fact.

Heeh...that's what Ive been dealing with for 24 years

[nirvana]

Originally posted by Meatwad
The saying "The customer is always right" is wrong. The customer is wrong sometimes

Retail....delightful.  I've had customers tell me that we have stores in places that we don't, and continue to insist I call that store.  I've had customers continuously rant about how we are out of a certain product that was in the ad for the prior 3 weeks and now that it's NOON on Black Friday and we are out of the product, it's my fault.

And I've had the occasional customer that was probably under the influence telling me what my job is, how I don't do it properly, and telling me to call a store that doesn't exist....once again.  Retail can be fun but it's not for the faint of heart.

[Tac]

Customers are people. And just like people, there's the village idiots waving their dollar bills around purchasing stuff they should not be legally eligible to purchase (for lack of IQ).

In the travel industry I get a LOT of tourists who whine and moan and demand money back or compensation for their own mistakes.

I remember one lady who had purchased a mexican riviera vacation from us calling our office to demand full refund because the hotel she was in was a roach motel according to her and she had her entire vacation ruined because of it.

I looked at the reservation in my computer.. the wench had booked a 4.5 luxury hotel and I know the brochures we give for that property definetely emphasize on the installation and provides a huge number of pictures of the hotel, lobby, pool and beach areas.

Then I looked at the DATE this loony was supposed to check in... 2 WEEKS AGO.

I asked her if she had been in this hotel all this time she screamed back 'YES'. Told her to let me speak to the front desk (which she was there CHECKING OUT).

The guy, in spanish (i speak spanish) told me this 'madremonte' (female boogeyman) had been a pain in the butt all this time and was refusing payment and he was about to call the police.

I asked him for some more details on her arrival...

and when he mentioned the name of his hotel as he was describing her arrival I nearly fell out of my chair.

This @#$#@ wench had gone to the WRONG hotel, located nowhere near the beach (20 minute walk) and had stayed there the entire time without calling us ONCE the day she arrived.

I told the man it was the lady's error and told him the details, I could hear him chuckle and mumble something about stupidity and he let me speak with the lady.

Told her that this was all her error and that neither the hotel nor our company was responsible for the mishap and that no refunds were possible and she needed to pay the hotel she had stayed in directly. She blew up saying she was doing neither.

A week later I had to talk to that same 'roach motel' and had the guy on the phone..he understood it was not our fault at all and he did mention the police had to drag her out of his hotel and had been detained by the authorities until the due amount was paid to the hotel.

Its just incredible how retarded people can be. Just because they purchase a service from me doesn't make me liable to pay for their mistakes..and I certainly dont want that lady as a customer again.

[Meatwad]

female boogeyman

[Excel1]

Originally posted by Excel1
if that situation in the opening post had of happened in new zealand and the mother had smacked her tantrum throwing kid instead of buggering of to her car she would have been breaking the law, and no doubt there would have been a civic minded do-gooder witness nearby to dob her in to the cops. she may have even escaped prosecution if the cops deemed her offending was at the lower end of the scale, but she would be in for plenty of authoritarian grief as her and probably the rest of her family is tagged for scrutiny from the cops and social services. [/B]

it's 3 weeks later, but in case anyone wasn't sure what i was prattling on about in the above quote this should make it easier, and it's is a good example of how you can never exaggerate creeping orwellianism:

9:00AM Monday January 14, 2008
A father police warned for reprimanding his son by a flick to the ear wants the warning removed from his record.
Professional musician Jimmy Mason flicked his three-year-old son Seth after a biking accident involving his two-year-old son Zach who had injured his eye.
"Seth just wanted to go on riding. He didn't realise the seriousness of it with the youngest one slipping in and out of consciousness," Mr Mason told The Press newspaper.
"So I turned to Seth and flicked him on the ear and told him to shut up while we fixed up the young one."
Police were called by an off-duty police officer.
It was "pretty bizarre" being surrounded by six police officers trying to ascertain whether it was safe for the children to go home with him, Mr Mason said.
He took his sons biking daily and they needed to obey his instructions to stay safe.
"When I say 'stop' to the kids they have got to stop." he said.
He was not charged but told that a warning would go on his record.
"It needs to be on record that I disciplined him for something he deserved, not that I'm a child beater."
He was considering legal action to get the warning removed, Mr Mason said.
Inspector Rick Jury told the paper police had some discretion in deciding whether to prosecute.
One of the law's clauses allowed parents to use some force for the purpose of minimising harm.
Family First national director Bob McCoskrie said the law was "totally over the top", which cases like this showed.
"It's lost the common-sense element. It's a feel-good law change but has done nothing to protect kids who are actually being abused."
- NZPA

link

[SD67]

madness...

[BlueJ1]

Good story!

I worked in a grocery store in between high school and boot. Had a lady take a dump on the floor because we were out of yam glaze.  

[AWMac]

I had a good thing working for me with my kids.  

When they acted up in a store...I'd use the quick thump.  Thumb on the middle finger, increase tension and release it with blinding speed.

THUMP on da head!!!

"Now grab the cart or you'll get another one!!!"  I had the most well behaved cart monkeys you could ever imagine in a store.

Just my technic.

Werked fer me...  The girls now laff about it... Kept them straight though in public.



Mac




BTW I can give you tips on Prom Nights also.

[sgt203]

Had a 13YO Boy call the police to report being abused by his father.

Upon speakking to the young child it was determined they were having a fight because he wanted to go to his grandmothers house and was not allowed as he was grounded for misbehavior.

He continued to misbehave and was now told by Dad he lost his phone privledges for his behavior.

He immediately goes into his room and trys to get on the phone to call his grandmother. Dad tells him to get6 off the phone and he refuses. Dad then takes the phone out of his room by yanking the cord out of the wall.

The youing lad now begins to have a fit and tells Dad he is leaving the house and again Dads tells him NO. The boy trys several times to get by dear old dad to no avail.

He now decides he is no loonger a child but is a man and pushes the father and tells him to F-Off.

Dad it turn gives the tyke a lil slap in the mouth for his language and behavior.

The boy then calls the police because in school they told him if a parent touches you it is abuse.

The boy was no hurt in any way, other than maybe his feelings and ego.

Disipline or abuse????

No injury I say disipline..

BTW... I also informed the young lad he was lucky he was not my son for if he had been when he called 911 he would have had to ask for the Fire Department to get his lil rear end unstuck from whatever wall he would have found himself planted in.

[SD67]

Yeah, this discipline vs abuse things has gotten waaaay out of hand.
We have an apprentice at work who tends to get a little too mouthy to the wrong guys. I can see one of them giving him a wee smack in the mouth one day after he crosses the line one time too many.
The only trouble with this is, even though he knows he going to be the one who asked for it, he knows that the guy who smacks him one is going to lose their job and to be frank he doesn't give a scat about whether they've got family to support and he'll continue to be living in the comfort of his Mothers' house. So he continues to push his luck.
He's one of the "you can't touch me 'cos it's abuse" generation with a separated family who he plays off against one another even though the little smartass is going to be 18 in a few months time.
Yeah zero tolerance is working wonders. We've got kids with no respect for anyone who seem to firmly believe that they deserve everything for nothing and will not hesitate to take it from someone if they cant get it any other way. Oh BRAVE new world!

[red26]

Working as a Security gaurd in a mall in Lewisville Tx. I had a youg lady come to me and tell me that there was a man beating his child by the play area. So I ask what he was doing and she said that he was hitting the young child in the head.So on that note I moved down to the play area and the young lady was right behind me about a pace or two. When I arived at the play area she pointed out the man to me and said to watch him. Well I continued to watch the guy for about 5 min's when his boy about 9 yrs old hits a younger kid in the nose. The dad stood up grabed the boy and took him to the side and tould him not to do that agin. Well the young boy started screeming at the father and he laid a nice little pop on the boys cheeck. The young boy kicked his father in the knee and he agin he got a butt woopin. he young girl that had came and found me ran back up to me and said that I needed to arest him for abuse. Well since someone had came and found me I had to talk to the dad at least. So I walked up to the father of the boy and asked if every thing was ok? The father said yes and the boy although just getting a good woopin was acting like a angel. The young lady an up to us and tould me that I needed to arest this man over the beating of the young boy!!! The father started to get real upset and I could tell he would like to rip her head off to as well. I calmly held my finger up at her and asked her to step back. I then turned around and thanked the father because the boy was done with his fit and the father had done what was needed of him. The lady got all out of wack and started yelling at me. Calling me a Barny Fife and all of that kind of stuff.Well she should have looked behind her because a Lewisville Police officer walked up. We have two on staff all day long. And he ejected her from the building without even asking he side of the story.

Funny what happens to thouse that hinder the tides of discipline:aok

[cpxxx]

The problem is that when you have to hit a kid. You have already failed. Generally speaking if you have taught them properly in the first place when they were younger you would never allowed them to reach a point where hitting them was neccessary.

My sisters have 9 kids between them. All of them are well behaved, well adjusted and I very much doubt any of them were ever hit. Quite simply boundaries were set early and punishment meted out for anyone breaking the rules. They are far from quiet children I might add but they know exactly where the line is because it's pointed out to them regularly.

You only have to watch programmes like Nanny 911 etc to see how even the most terrible children respond to very simple rules of behaviour.

The trouble is that many parents are as bad as their children. I told the story before of how I and my brother caught a 13 year old kid, attempting to break the mirror of my brother's car one night. We grabbed him after a mild struggle. He was drunk. Instead of beating him to a pulp, we called the police. They took him away.

Next day we received a call from the police. Could we come down for a statement. Apparently he had arrived back the next day with his Mother. She was making a complaint. Apparently we had attacked him for no reason, beat him up (not a mark on him) and falsely accused him of damaging the car.

To be honest the cop we spoke to was amused by this as the kid had admitted everything the night before.  He explained that the Superintendant would bring them in and give him a caution and a warning to the Mother that making false accusations was an offense. That was the end of it.

But what got me though was this. Here was a 13 year old kid from a good background judging by his accent, out at night, drunk arrested for attempting to damage a car. Yet instead of dealing with all of these issues. His Mother decided to try and get him off by lying to the Police. No wonder the kid was drunk and out late at night. In the end I felt sorry for him.

Now I have an 11 month old son, so I have to put my money where my mouth is. It's a bit early, I suppose but he's walking and he knows what no means. The other day, he went for something. I said no and he stopped, stared at me and without taking his eyes off me, casually pushed it to the floor. I tried very hard not to laugh but I realised it's started.

Oh well.

[Guppy35]

Having worked with kids now for over 20 years and raised three of my own, there is one thing crystal clear.

Kids want limits and boundaries.  They feel safer that way.  If they don't get them, they will push until someone sets them.

That doesn't mean you have to smack them around.  It does mean that they get the message out early and often that there are lines you don't cross and that there are consequences if you do.

It also involves staying involved with your kids from the get go.  Showing intererst in what they do, spending time with them is just as important as the discipline without the relationship won't work very well.

It's all about them feeling safe and secure knowing that the adults around them are putting the energy into setting the limits and caring about them.

[red26]

It also involves staying involved with your kids from the get go. Showing intererst in what they do, spending time with them is just as important as the discipline without the relationship won't work very well.

by  Guppy35
 
 I would love to do this but I work in the Oil Fied and they dont give me much time with my kids. Oh and the limit thing my inlaws have tried that with my 4 year old dosent work she will still go off the hook and do whatever it is that she wants to do and when she dose I lay a firm smack across her behind.