Author Topic: strange problem (Read 419 times)

transam1 · « **on:** February 10, 2008, 05:21:24 AM »

I have been having a problem with the game crashing to desktop.

I was playing last night for awhile and all was well. I took a short break started the game back up and when I selected an aircraft and hit the runway button to spawn the game crashed. I tried this online and offline as well

The strangest part is that I can jump in a field gun or tank with no problems. The sound seems to be working properly as does everything else so long as I'm not in an aircraft.

I double checked that all my video and sound drivers were up to date and ran dxdiag where no problems were detected.

I am far from a computer expert so here is the dxdiag results. I can only hope someone will see something I missed.

System Information
------------------
Time of this report: 2/11/2008, 06:04:53
Machine name: USER-E3551AE02E
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: P5K SE
BIOS: BIOS Date: 01/02/08 20:31:54 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs)
Memory: 3328MB RAM
Page File: 292MB used, 4408MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
---------------
Card name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip type: GeForce 8800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_C8013842&REV_A2
Display Memory: 512.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6921 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/5/2007 01:41:00, 5773568 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 12/5/2007 01:41:00, 7435392 bytes
Device Identifier: {D7B71E3E-4551-11CF-FB40-0AE803C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0611
SubSys ID: 0xC8013842
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

Sound Devices
-------------
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1043829F&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5391 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/26/2007 06:21:06, 4395008 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Sound Capture Devices
---------------------
Description: Realtek HD Audio Input
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5391 (English)
Driver Attributes: Final Retail
Date and Size: 3/26/2007 06:21:06, 4395008 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Saitek X52 Flight Controller
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x075C
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2937
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 23:08:44, 57600 bytes
| Driver: usbd.sys, 2/28/2006 07:00:00, 4736 bytes

PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 2/28/2006 07:00:00, 52736 bytes
| Driver: kbdclass.sys, 2/28/2006 07:00:00, 24576 bytes
|
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 8/3/2004 22:58:36, 14848 bytes
| Driver: kbdclass.sys, 2/28/2006 07:00:00, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: kbdclass.sys, 2/28/2006 07:00:00, 24576 bytes
|
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouclass.sys, 2/28/2006 07:00:00, 23040 bytes
| Driver: mouhid.sys, 2/28/2006 07:00:00, 12160 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC50E
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouclass.sys, 2/28/2006 07:00:00, 23040 bytes
| Driver: mouhid.sys, 2/28/2006 07:00:00, 12160 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: mouclass.sys, 2/28/2006 07:00:00, 23040 bytes

DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

Getback · « **Reply #1 on:** February 10, 2008, 06:08:33 AM »

Isn't that onboard audio? Anyway that will cause issues. Also, your sound acceleration should be set at 3/4 not full. Directx, uses more processor resources at full acceleration.

The Fugitive · « **Reply #2 on:** February 10, 2008, 09:11:43 AM »

do you have a custom sound pack installed? There seems to be one out there that has an issue. If you do have a custom sound pack, move the sounds folder, or rename it. Start the game and try it again. When you restart thre game it will use the original sounds. If it doesn't crash any more you know it was the sounds.

transam1 · « **Reply #3 on:** February 10, 2008, 01:15:23 PM »

yes I do have a custom sound pack so I tried what you said. It didn't seem to make a difference. Also I stated above that the game crashes to desktop but there is also an error message that says aceshigh.exe has encountered a problem and needs to close.

RTR · « **Reply #4 on:** February 10, 2008, 02:26:32 PM »

May be an art related CTD.

Have you changed your nose art recently? Try uploading it again, or try getting rid of it and see if that fixes the issue.

cheers,
RTR

transam1 · « **Reply #5 on:** February 10, 2008, 02:57:53 PM »

No nose art changes. Like I said before everything was working fine then I took a break for about 2 hours and when I came back I had this problem.

Castedo · « **Reply #6 on:** February 11, 2008, 08:02:02 AM »

Check for virus or spyware

outbreak · « **Reply #7 on:** February 11, 2008, 06:08:07 PM »

Might just try a Simple "Re-Install" of aces high, that always fixed any Hiccups i had.

transam1 · « **Reply #8 on:** February 12, 2008, 12:12:46 PM »

That did the trick Outbreak. Just reinstalled and everything is fine now.

Thanks all for your responses.