cannot connect with host

[wra1th]

My friend is having trouble creating a login.  After filling out the information, it gives him the error that it cannot connect with host.  He turn his firewall off.  He is connecting wireless through a DLink router and does not have anything in his network connections folder other than the internet gateway section.  So he probably does not have a static IP.  We used netstat -n to get his IP to his computer and put his computer in the DMZ and it still didnt work.  Does anyone know any other reason that it cannot connect?

[DoNKeY]

Does AHII need to have certain ports open (Skuzzy?)?  If so, that might be your problem, though I'm not really the most technical person here .

donkey

[Skuzzy]

Tell him to check his firewall and make sure aceshigh.exe is allowed through it.  If a router is causing the problems, then Aces High II uses a random subset of ports in the range of 2000-6000 for both TCP and UDP.

The easy way to test to see if a router or firewall is causing the problem for creating an account is to open a browser and then go to our main WEB page.  If the browser can open it, then it is a firewall blocking the game as the account informtion is sent to the WEB server over a different port.

If the browser cannot connect to our WEB page then it is an Internet related issue which needs to be addressed with the ISP.