game crashing

[killnu]

Arrrrgghhhh.  Just back from 6 month deployment...downloaded all updates....game would freeze up with verticle lines on monitor...had to reboot PC...would not allow back to windows.  Uninstalled game and re-downloaded game....game is up...then I get glitches on screen as it freezes...has odd spots...hard crash to desktop....the next time it had what looked like white outlines...then crashed.  I was in tower only each time I tried to log in.  I never actually got in air.  I am running windows XP with dual AMD CPU's...I am using the "easy fix" by running AH in Windows 98 (which has always worked in past).

[Skuzzy]

Sounds like the video card crashing due to power or heat problems.

A DXDIAG output would be helpful.

[killnu]

Not sure I did this right...but here goes...

------------------
System Information
------------------
Time of this report: 7/31/2008, 11:40:55
       Machine name: YOUR-95194F89CE
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
           Language: English (Regional Setting: English)
System Manufacturer: Gateway
       System Model: GT5034
               BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
          Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+,  MMX,  3DNow (2 CPUs), ~2.2GHz
             Memory: 2046MB RAM
          Page File: 392MB used, 3544MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 6600
     Manufacturer: NVIDIA
        Chip type: GeForce 6600
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0141&SUBSYS_0220196E&REV_A2
   Display Memory: 256.0 MB
     Current Mode: 1280 x 1024 (32 bit) (75Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0010.9371 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 10/22/2006 10:22:00, 4527488 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 10/22/2006 10:22:00, 3994624 bytes
Device Identifier: {D7B71E3E-4201-11CF-455E-2A2203C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0141
        SubSys ID: 0x0220196E
      Revision ID: 0x00A2
      Revision ID: 0x00A2
      Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
 Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Realtek AC97 Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_10DE&DEV_026B&SUBSYS_0CA8105B&REV_A2
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ALCXWDM.SYS
         Driver Version: 5.10.0000.5900 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 9/26/2005 16:07:00, 3644800 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Standard
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 26, 25
 Static/Strm HW 3D Bufs: 26, 25
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: Realtek AC97 Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ALCXWDM.SYS
         Driver Version: 5.10.0000.5900 (English)
      Driver Attributes: Final Retail
          Date and Size: 9/26/2005 16:07:00, 3644800 bytes
              Cap Flags: 0x41
           Format Flags: 0xFFF

[killnu]

-----------
DirectMusic
-----------
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
        Registry: OK
     Test Result: Not run

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Saitek AV8R Classic Stick
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x0461
        FF Driver: n/a

Poll w/ Interrupt: No
         Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x026D
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/10/2004 12:00:00, 57600 bytes
| Driver: usbd.sys, 8/10/2004 12:00:00, 4736 bytes
|
+-+ Saitek AV8R Classic Stick (USB)
| | Vendor/Product ID: 0x06A3, 0x0461
| | Location: Saitek AV8R Joystick
| | Matching Device ID: usb\vid_06a3&pid_0461
| | Service: HidUsb
| | OEMData: 03 00 88 10 0E 00 00 00
| | Driver: hidusb.sys, 8/17/2001 11:02:20, 9600 bytes
| | Driver: hidclass.sys, 8/3/2004 20:08:20, 36224 bytes
| | Driver: hidparse.sys, 8/3/2004 20:08:18, 24960 bytes
| | Driver: hid.dll, 8/3/2004 17:56:44, 20992 bytes
| |
| +-+ Saitek AV8R Classic Stick (HID)
| | | Vendor/Product ID: 0x06A3, 0x0461
| | | Matching Device ID: hid\vid_06a3&pid_0461
| | | Service: SaiH0461
| | | OEMData: 03 00 88 10 0E 00 00 00
| | | Driver: SaiH0461.sys, 8/8/2006 10:25:06, 182528 bytes
| | | Driver: SaiC0461.pr0, 6/24/2005 02:07:32, 306 bytes
| | | Driver: SaiD0461.pr0, 6/24/2005 02:07:32, 688 bytes
| | | Driver: SaiC0461.Dll, 8/8/2006 10:38:50, 1126400 bytes
| | | Driver: SaiC0461_07.dll, 8/8/2006 10:46:39, 7680 bytes
| | | Driver: SaiC0461_09.dll, 8/8/2006 10:46:40, 6656 bytes
| | | Driver: SaiC0461_0A.dll, 8/8/2006 10:46:41, 7680 bytes
| | | Driver: SaiC0461_0C.dll, 8/8/2006 10:46:41, 7680 bytes
| | | Driver: SaiC0461_10.dll, 8/8/2006 10:46:42, 7680 bytes
| | | Driver: SaiC0461_0402.dll, 8/8/2006 10:46:42, 6656 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 21:14:38, 52736 bytes
| Driver: kbdclass.sys, 8/10/2004 12:00:00, 24576 bytes
|
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 8/3/2004 23:58:36, 14848 bytes
| Driver: kbdclass.sys, 8/10/2004 12:00:00, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/3/2004 18:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/10/2004 12:00:00, 24576 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 21:14:38, 52736 bytes
| Driver: mouclass.sys, 8/3/2004 20:58:34, 23040 bytes
|
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouclass.sys, 8/3/2004 20:58:34, 23040 bytes
| Driver: mouhid.sys, 8/17/2001 14:48:00, 12160 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/3/2004 18:01:08, 40840 bytes
| Driver: mouclass.sys, 8/3/2004 20:58:34, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: SoftV92 Data Fax Modem with SmartCP
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 266.8 GB
Total Space: 300.7 GB
File System: NTFS
      Model: WDC WD3200BB-22KEA0

      Drive: D:
 Free Space: 1.4 GB
Total Space: 4.5 GB
File System: FAT32
      Model: WDC WD3200BB-22KEA0

      Drive: E:
      Model: TSSTcorp CD/DVDW TS-H552D
     Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/10/2004 12:00:00, 49536 bytes

      Drive: F:
      Model: PHILIPS DROM6216
     Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English),

[Skuzzy]

Hmm, try setting the "Maximum Texture Size" in the game's "Video Settings" to 256.  Might want to try a different driver for the video card as well.

[killnu]

Tried both of those...neither worked.  I ran 1024 texture size before I left 6 months ago and never had a problem.  Is one of the updates going to cause me to have to run it in 256? 

[killnu]

ahhhh...I leave 6 months ago with same computer I have now.  My wife made zero changes to it.  I d/l updates for AH...I crash everytime I log on...locks up like a tv that the station is not coming in (lines going across screen, no clear picture).  I have to manually re-boot PC because I can not get back to windows to close out AH.  I uninstall AH and re-install game.  No go.  I d/l newest drivers for vid card and lower in game textures...no go.  I install SP3 for windows...try again...no go. I turn down sound accelerator to 3/4...no go.  I turn off anti-aliasing and the anisotropic stuff...no go.  Lower refresh rate...nothing.  Arrrgh.  What else is left?

[Chalenge]

Some of the newer drivers are junk for older cards. Make sure you have good airflow too.

Then also your psu could be having issues.

Come to think of it you may have a corrupt driver and uninstalling the drivers and cleaning any old files then reinstalling the drivers you know worked could fix the problem. I use 'driver cleaner' when uninstalling/reinstalling and it really does help.

[Chalenge]

DriverCleaner.net if you need it 

[killnu]

any other ideas?  I have rolled back drivers to known good ones.  I then updated with newest.  Not sure how to check if power supply is going bad...but has been fine with everything else I use the computer for (not any other online multiplayer games).  I am about to just go buy a new video card and hope for the best. 
I have been able to let game load and even get airborne before it crashes.  I have to manually reboot pc to get out of the crash.  ALt+f4 does not work, nor does the windows key, or cntrl+alt+delete.

[Skuzzy]

I assume you are running the game in "Windows 98/ME" compatibility mode?

[killnu]

yes.  just bought new video card and installed it, see how it goes.  Geforce 8600 GT OC 512 mb gddr3.