I have sent film after film to AH and I had a squad mate do the same and they always have an excuse and say that its not possible. IMO they can't stop it so they don't deal with it!!!
Its the truth! And after i sent my complaint in i thought about it and it would be impossible for them to stop it "IF" its going on!
If after thinking about it, and you figured out that it would be impossible stop, then why did you then send "film after film" ... me thinks you are exaggerating.
An
excuse ? ... so what you are saying is that you believe that HTC is lying to you and just making up "excuses" to satisfy you ?
You are right on one thing ... HTC, nor any company, can do anything about internet induced lag. If the film data that you did sent in showed any signs of "shady behavior", that person would be banned immediately and you would never know ... HTC will never respond back to you telling you the outcome.