Rich, I wonder why they want you to wait for 14 days, we ship FedSex from work @ 150 packages a day (15 for UPS) and every time we have damaged or missing products they have been very good to me - I am usually the one to file the claim - and we almost never ship anything insured. Even the 1200.00 microwaves that they drop get paid in full without inspection. We have had a few packages that were sent overnight from Ohio to PA for early morning delivery and they found in in Utah the next day and other similar instances and they usually will cover the next day air charges for the replacement item to be shipped. I'll give them a call and use a little leverage if you'd like me to. You have my number, call me.
PS Your build is still
'ing us and putting a
on Sue's face every time she goes to do anything. Thanks a million.