Target Name: www2.hitechcreations.com
IP: 70.87.104.98
Date/Time: 5/17/2009 6:07:53 PM
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.1.254]
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15 98 ms 97 ms 98 ms 98 ms 98 ms 97 ms 97 ms 98 ms 98 ms 98 ms 62.68.5746.static.theplanet.c om [70.87.104.98]
hows this?
That's a single trace/ping/test to the HTC website server. You're close.
1) We want you to run a test on the actual server that runs/hosts the multiplayer gaming for AH (which is a completely seperate server/system than the one used to host just HTC's website and is likely physically located somewhere else in Texas/the world). Try doing this test again to the IP address Denholm provided ( 206.16.60.39 ), that is one of the actual servers HTC uses for hosting the mutliplayer gameplay.
2) We would preffer it if you would run multiple pings over a determined length of time and record those results for us to review (aka: a ping plot. Probabley the easiest means of doing this is using the free tool/application we suggested above, and then following Denholms instructions for posting the results online). In trying to explain this the best I can in fireman terms, I hope I don't fail misserabley: Lets say you have to test (ping) a fire hydrant on your job one day. You need to test it's pressure and monitor (plot/record) it for 10 minutes straight to ensure there is no interuptions or variation in the water pressure during that time of the test. A single quick half-second continuity test/check won't cut it, because while there may be adequate pressure when you first open the valve on the hydrant, after a little while it could drop dangerously low. So, back to normal terminology, we really need you to run the ping plot, because even though the first ping or first hundred pings go through fine, during a given duration of time the connection (water pressure) might start to dwindle down to a dangerous level. It's the only way to for sure know that the connection between you and the AH mutliplayer server is solid and stable enough for steady/constant uninterupted play.
And one last thing, unlike water/air in a hose/pipe, a ping on the internet records the various places it is being bounced through. This enables us to review the ping's data and (if a problem does occur in your connection) track down the problem instantly. It would be as if a water-molecule could tell you, after traveling through all the pumbing to the hydrant, that the water pressure was fine until it passed through a split in the piping under the intersection of 5th and Main Street... or more precisely, that the last thing it went through without a problem was the split at 5th and Main, but it never reached the split at the next intersection (so you know the problem is between X and Y or at Y).
