Ya what Denholm said.
DXdiag, only really need the first third. Run dxdiag, and then click the save as botton on the bottom left. Open that file you just saved, copy and paste the first third.
Processes, hit cntrl, alt, delete at the same time, click the processes tab at the top, then let us know how many you have running.... number in the lower left corner of that window.
PingPlotter, run it for 10-15 minutes pinging every 10-15 seconds or so to 206.16.60.39 as the address. Either take a screen shot and post the picture here, or save the file in text and copy/paste it here.
The more info you give, the better people will be able to help.