Eagl, do I really believe a reputable company will release products with known shortcomings, known faults, just for a steady income on their part?
HELL yes. It's the way things are done now. 100% known fatal flaws are overlooked in everything from operating systems (Vista), to missile defense systems (can't actually hit a target) to cars (known gas tank ruptures in side impacts).
It's 100% the american way, unfortunately. So yes, I definitely believe somebody somewhere brought this up, and they collectively decided (at the corporate level) to make money off of it nonetheless.
EDIT: For a company that offers lifetime warranties, stay away from anything that "only" has a 1 or 2 year warranty. If it says lifetime, you may have much better luck with it. Going off the testimonial posted above my reply, they apparently do have decent support, it just depends on the card in question.