Dell has Suck

[ZetaNine]

Wow.... hook line and sinker.

So they give you the run around for a long time. Your pissed at them. They talk to you and sell you a bunch more stuff. To boot your all giddy over it. 


Sounds like a great salesman at a piss poor company.

Now you have more stuff at the mercy of their poor service.

I'll be giddy when it all gets here...and works. 
I'm fairly certain they made less net profit on this entire sale...than they would have on my original sale when I purched the one computer.
as far as their service...I've never had an issue that their tech dept could not fix...fairly quickly.  unlike many others...no complaints there...yet anyway.

[lyric1]

Well my replacement XPS9000 arrived today 14 days late. It is a disappointing looking machine compared to my old XPS700. Like a Ferrari to a kitchen appliance in appearance. Also the guts of it don't seem to be on par with what the 700 had, got the nvidia card but only 1 so no SLI the 700 had 2 cards. Will have to call Dell when I get off work & find out why it is lacking & to see what else is sub par. 

[Ack-Ack]

Well my replacement XPS9000 arrived today 14 days late. It is a disappointing looking machine compared to my old XPS700. Like a Ferrari to a kitchen appliance in appearance. Also the guts of it don't seem to be on par with what the 700 had, got the nvidia card but only 1 so no SLI the 700 had 2 cards. Will have to call Dell when I get off work & find out why it is lacking & to see what else is sub par. 

Demand to speak to a Stateside supervisor when you contact them, you'll get far better progress with your issue.


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[lyric1]

Demand to speak to a Stateside supervisor when you contact them, you'll get far better progress with your issue.


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I always try too but even that is hard to do at times.

[Ack-Ack]

I always try too but even that is hard to do at times.

Best time to call is in the morning or early afternoon before 12pm PST when asking to speak to a stateside supervisor.  This prevents the India guy from telling you he can't because the US offices are closed.  This little tip was told to us by the Dell supervisor we got a hold of.


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