Hey all , I just had to RMA my 4and 1/2 year old WD raptor 36gig ( 5 year warranty) after it developed a couple bad clusters. I paid 120 bucks for it back in 2005 and has been a great drive . So today I get the replacement and its a 150 gb VelociRaptor ! Talk about customer service . Needless to say I am very happy with the upgrade . Anyways ....just thought i would share a good experience ..... I will continue to buy WD for years to come.