They simply refuse to discuss it with us.
Not that you do not have enough on your plate, but wouldn't it be worth firing off a short note to the BBB?
I'm sure that there are plenty of AH2 subscribers that use yahoo mail.
Then again, perhaps it's not worth it. They probably wouldn't care anyway.
I'd wager that if enough of THEIR subscribers made a stink, they would consider playing ball, though.