Author Topic: AcesHigh.EXE has encountered a problem?  (Read 501 times)

Offline uptown

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AcesHigh.EXE has encountered a problem?
« on: May 27, 2010, 10:11:14 AM »
I can't log into the game this morning.
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Time of this report: 5/27/2010, 09:37:12
       Machine name: ALIENWARE
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4600+,  MMX,  3DNow (2 CPUs), ~2.4GHz
             Memory: 2046MB RAM
          Page File: 331MB used, 3607MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 8600 GT
     Manufacturer: NVIDIA
        Chip type: GeForce 8600 GT
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0402&SUBSYS_C7503842&REV_A1
   Display Memory: 256.0 MB
     Current Mode: 1680 x 1050 (32 bit) (60Hz)
          Monitor: Dell 2007WFP (Analog)
  Monitor Max Res: 1680,1050
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.9621 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 1/12/2010 12:03:34, 6359168 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 1/12/2010 12:03:34, 10276768 bytes
Device Identifier: {D7B71E3E-4742-11CF-677E-5BE700C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0402
        SubSys ID: 0xC7503842
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Not Available
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: C-Media CM6501 Like Sound Device
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\Vid_0d8c&Pid_0201&Rev_0010&MI_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: c6501.sys
         Driver Version: 5.12.0008.1803 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/9/2007 20:42:32, 1310720 bytes
            Other Files:
        Driver Provider: C-Media Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: C-Media CM6501 Like Sound Device
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: c6501.sys
         Driver Version: 5.12.0008.1803 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/9/2007 20:42:32, 1310720 bytes
              Cap Flags: 0x41
           Format Flags: 0xCC0

-----------
DirectMusic
-----------
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  C-Media CM6501 Like Sound Device, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
        Registry: OK
     Test Result: Not run

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: CH Pro Throttle USB
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x068E, 0xC0F1
        FF Driver: n/a

      Device Name: CH Pro Pedals USB
         Attached: 1
    Controller ID: 0x1
Vendor/Product ID: 0x068E, 0xC0F2
        FF Driver: n/a

      Device Name: CH Fighterstick USB
         Attached: 1
    Controller ID: 0x2
Vendor/Product ID: 0x068E, 0xC0F3
        FF Driver: n/a

Poll w/ Interrupt: No
         Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x005A
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/13/2008 13:45:37, 59520 bytes
| Driver: usbd.sys, 7/27/2007 07:00:00, 4736 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x0557, 0x7000
| | Location: USB Device
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 4/13/2008 13:45:37, 59520 bytes
| |
| +-+ USB Human Interface Device
| | | Vendor/Product ID: 0x093A, 0x2510
| | | Location: USB OPTICAL MOUSE
| | | Matching Device ID: usb\vid_093a&pid_2510&rev_0100
| | | Lower Filters: KMWDFILTER
| | | Service: HidUsb
| | | Driver: hidusb.sys, 4/13/2008 14:45:28, 10368 bytes
| | | Driver: hidclass.sys, 4/13/2008 14:45:26, 36864 bytes
| | | Driver: hidparse.sys, 4/13/2008 14:45:22, 24960 bytes
| | | Driver: hid.dll, 4/13/2008 19:11:54, 20992 bytes
| | | Driver: KMWDFILTER.sys, 10/9/2008 16:42:42, 17408 bytes
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x093A, 0x2510
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid
| | | | Driver: mouclass.sys, 4/13/2008 13:39:47, 23040 bytes
| | | | Driver: mouhid.sys, 7/27/2007 07:00:00, 12160 bytes
| | |
| +-+ USB Human Interface Device
| | | Vendor/Product ID: 0x413C, 0x2005
| | | Location: DELL USB Keyboard
| | | Matching Device ID: usb\class_03&subclass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 4/13/2008 14:45:28, 10368 bytes
| | | Driver: hidclass.sys, 4/13/2008 14:45:26, 36864 bytes
| | | Driver: hidparse.sys, 4/13/2008 14:45:22, 24960 bytes
| | | Driver: hid.dll, 4/13/2008 19:11:54, 20992 bytes
| | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x413C, 0x2005
| | | | Matching Device ID: hid_device_system_keyboard
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 4/13/2008 13:39:48, 14592 bytes
| | | | Driver: kbdclass.sys, 4/13/2008 13:39:47, 24576 bytes

----------------
« Last Edit: May 27, 2010, 10:15:12 AM by uptown »
Lighten up Francis

Offline uptown

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Re: AcesHigh.EXE has encountered a problem?
« Reply #1 on: May 27, 2010, 10:24:16 AM »
Last night I was logged on and had problems with mini freezes just as I'd get close to a another plane. I have other players skins not displayed in the options. I checked sound accelertion, it's set at the 3/4 mark. So I updated all drivers..video, sounds, motherboard....everything. Never logged back on after that. This morning I try and I get the AH.exe message.

I went to desk top icon properties and and run was in "normal", changed it to "max". No help there.

These patches are killing me man.

P.S. I turned to firewalls off too. That didn't help. Compatability mode in desktop set on windows95, changed it to 98 ...didn't work either.

The film viewer don't even work. Same error message as thread title.
« Last Edit: May 27, 2010, 10:38:27 AM by uptown »
Lighten up Francis

Offline Skuzzy

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Re: AcesHigh.EXE has encountered a problem?
« Reply #2 on: May 27, 2010, 10:51:19 AM »
Rename the installation folder for the game to something else and install the full version again.  Be sure to remove the desktop ICON, before installing the full version as well.

By the way, the C-Media sound chip has never been very good and the drivers have always been problematic.  If you get a driver that worsk, never change it.  Although I have never been able to find one that does not cause every game I try to crash.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline uptown

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Re: AcesHigh.EXE has encountered a problem?
« Reply #3 on: May 27, 2010, 11:05:17 AM »
Thanks Skuzzy. Will do  :salute

P.S. While I'm here, what sound card would you suggest for my system?

Well I did what you suggested twice to no avail. Deleted Icon, renamed Install file went to AH home page and downloaded game  :(
« Last Edit: May 27, 2010, 11:33:18 AM by uptown »
Lighten up Francis

Offline Skuzzy

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Re: AcesHigh.EXE has encountered a problem?
« Reply #4 on: May 27, 2010, 11:43:16 AM »
No, no.  Do not rename the install file.  Rename the game installation folder on your hard drive.  If it is C:\HiTech Creations\Aces High, then rename "Aces High" to "Aces High OLD" or something.  Then reinstall the game.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline uptown

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Re: AcesHigh.EXE has encountered a problem?
« Reply #5 on: May 27, 2010, 11:45:00 AM »
DOH! Back back in a bit  :o    :furious Sometimes I'm dumber than a bag of hammers. I've spent all morning screwing with this thing. Completely deleted the game twice and did two system restores. In the process I lost all my custom sounds, sticks settings, custom gunsights ....everything. Started from scratch. I even went through and deleted and reinstalled Java. Game not working.
So I go back over in my mind thinking about what the hell i did last night. I go back to update my video drivers and there it was. The driver I was using wasn't digitally assigned! Once I clicked on the correct driver game popped up.  :rolleyes:

I'll tell ya what. I'm about half tempted to throw this computer out the window and go play stick ball!!!! I have no business tinkering with this stuff. I can build a big block Ford with my eyes closed, but this little box next to me drives my frikken nuts!!  :furious

Thanks for the help there Skuzzy dude. It has been a dang adventure  :lol
« Last Edit: May 27, 2010, 12:58:15 PM by uptown »
Lighten up Francis

Offline crazyivan

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Re: AcesHigh.EXE has encountered a problem?
« Reply #6 on: May 29, 2010, 09:08:27 PM »
Ahh, frame rate was low so tried  relogging. Now im getting the same thing trying to log in.
POTW
"Atleast I have chicken!"- Leroy Jenkins

Offline crazyivan

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Re: AcesHigh.EXE has encountered a problem?
« Reply #7 on: May 30, 2010, 12:21:30 AM »
Redownloaded forgot to save settings.  SERENITY NOWWWWW!!!!   :mad: Not my fn day. :D
POTW
"Atleast I have chicken!"- Leroy Jenkins