G35 headset

[Noir]

Hello there...

I have an issue with my G35 headset and Aces high...every time I talk on vox, when I release the transmit button I get a big stutter that stops the game for a fraction of second. Likewise when the game play sounds it hasn't played before in the session the game stutters...I don't have the problem with the integrated sound card of my motherboard. I know USB is bad, that it adds work to the CPU, but with a Phenom II X4 965 that shouldn't be an issue. Any idea ?

------------------
System Information
------------------
Time of this report: 8/27/2010, 11:10:37
       Machine name: XPOWA
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
           Language: French (Regional Setting: French)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 11/25/09 15:44:08 Ver: 08.00.15
          Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
             Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
          Page File: 1119MB used, 7068MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
        Sound Tab 5: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: ATI Radeon HD 5700 Series
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI display adapter (0x68B8)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_25431002&REV_00
     Display Memory: 2806 MB
   Dedicated Memory: 1014 MB
      Shared Memory: 1791 MB
       Current Mode: 1920 x 1200 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: PLE2607WS
         Monitor Id: IVM5608
        Native Mode: 1920 x 1200(p) (59.950Hz)
        Output Type: HDMI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1041 (English)
     Driver Version: 8.762.0.0
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 8/4/2010 03:54:00, 598528 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71EE2-2BF8-11CF-A377-4905BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x68B8
          SubSys ID: 0x25431002
        Revision ID: 0x0000
 Driver Strong Name: oem23.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8.762.0.0:pci\ven_1002&dev_68b8
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

[Noir]

-------------
Sound Devices
-------------
            Description: Speakers (Logitech G35 Headset)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\VID_046D&PID_0A15&REV_0303&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 7/14/2009 02:06:32, 109568 bytes
            Other Files:
        Driver Provider: Logitech, Inc.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Output Device (HDMI TX0) (VIA High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: viahduaa.sys
         Driver Version: 6.00.0001.7400 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 8/17/2009 19:20:46, 1235968 bytes
            Other Files:
        Driver Provider: VIA Technologies, Inc.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (VIA High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: viahduaa.sys
         Driver Version: 6.00.0001.7400 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 8/17/2009 19:20:46, 1235968 bytes
            Other Files:
        Driver Provider: VIA Technologies, Inc.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: ATI HDMI Output (ATI High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: AtihdW76.sys
         Driver Version: 7.11.0000.7708 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 7/15/2010 14:47:42, 116240 bytes
            Other Files:
        Driver Provider: ATI Technologies Inc.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: SPDIF Interface (TX1) (VIA High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: viahduaa.sys
         Driver Version: 6.00.0001.7400 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 8/17/2009 19:20:46, 1235968 bytes
            Other Files:
        Driver Provider: VIA Technologies, Inc.
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Logitech G35 Headset)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7600.16385 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/14/2009 02:06:32, 109568 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

            Description: CD Audio (VIA High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: viahduaa.sys
         Driver Version: 6.00.0001.7400 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/17/2009 19:20:46, 1235968 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

            Description: Stereo Mix (VIA High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: viahduaa.sys
         Driver Version: 6.00.0001.7400 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/17/2009 19:20:46, 1235968 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

            Description: Microphone (VIA High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: viahduaa.sys
         Driver Version: 6.00.0001.7400 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/17/2009 19:20:46, 1235968 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

[Skuzzy]

You have 3 sounds card devices in your computer.  Each one of them will be called to play or record a sound and it is up to each one to determine if it is that device that is supposed to handle the request.

More than likely, the USB port you are connecting through is also sharing an IRQ with some other high demand data device.

It does not matter how many cores your computer has.  At IRQ time, all of them are dead (except the one running the IRQ routine) and have to wait until the IRQ is satisfied.  You need to remember, only one core/CPU can access anything outside of the CPU (memory, system, and I/O busses).

IRQ's cause a context switch to occur which invalidates all data in the CPU cache and none of the cores can reload the cache until the interrupt is completed (reti).

[Noir]

ok so I'm back to DOS allover again, I'll check this IRQ issue when I get home.

[Noir]

I have no mean to change IRQ and the headset isn't using one. When I disable the onboard sound card I don't get the issue anymore, I will try a different driver for it.

[Skuzzy]

The headset is using an IRQ.  If it connects to the USB port, it is using the USB port IRQ.  Chances are, and this is just a guess based on what you have said, the particular USB port you are using is sharing the same IRQ as the sound card.  Nothing good ever came from that.

Move the USB headset to another USB port and hope you hit the other USB hub in the computer as it will use a different IRQ.

[Noir]

Somehow I fixed it by restoring an older version of the integrated sound card, changing the USB port, and disabling most of the inputs/outputs in windows. Changing the USB port didn't fix much, I think the integrated soundMAX was conficting somehow with the headset. The test that set me on the right track was to disable the integrated sound card in the BIOS then the game became smooth. Then I reactivated it and installed the oldest driver I could find. Maybe the ressource allocation changed with the reactivation I don't know.

BTW besides the problems I had with it this headseat is great. The localisation of the sounds is pretty impressive, I can hear the cons I don't see and it saved my virtual life many times Adds a lot of immersion into the game.

I think their there is a little cosmetic bug on certain guns, the external sound is the 37mm sound while the guns are Hispano 20mm for example.

[doc1kelley]

I have no mean to change IRQ and the headset isn't using one. When I disable the onboard sound card I don't get the issue anymore, I will try a different driver for it.

You should not have any other sound cards either internal or add on with this this device.  The G-35 is a USB device with it's own sound solution built in.  Well that is what I gathered from looking at it's stats. 

All the Best...

    Jay
 awDoc1