get pingplotter and install it. Ping the game servers. If you see red and packet loss, that is where your trouble is.
Axis vs Allies, Dueling, Early, Mid, Late War Blue Main Arena Server Address: 206.16.60.39
All WW1 Dogfight Arenas, Training, Late War Orange: 206.16.60.41
Special Events: 206.16.60.38