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Author Topic: Screen freezes  (Read 1342 times)

Offline 428CJ

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Screen freezes
« on: February 01, 2011, 03:07:29 PM »
I am getting  screen freezes,  alt,f4 doesnt work,   alt,cntrl,delete doesnt work    only holding in the power button can get me out.

Ok Skuzzy or one of you gurus, any ideas on how to proceed ?

Thanks in advance.

CJ
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Offline TequilaChaser

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Re: Screen freezes
« Reply #1 on: February 01, 2011, 03:23:16 PM »
Quote from: 428CJ on February 01, 2011, 03:07:29 PM
I am getting  screen freezes,  alt,f4 doesnt work,   alt,cntrl,delete doesnt work    only holding in the power button can get me out.

Ok Skuzzy or one of you gurus, any ideas on how to proceed ?

Thanks in advance.

CJ

is this CJ from HG???

anyways.... first copy & paste your DXDIAG report here ( the top 2/3rds of it )

and also open task manager and tell us how many processes ( from/by all users )are running

and lets take it from there to see what you are working with

( btw I am niether Skuzzy nor a guru just :old: )
« Last Edit: February 01, 2011, 03:24:49 PM by TequilaChaser »
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"When one considers just what they should say to a new pilot who is logging in Aces High, the mind becomes confused in the complex maze of info it is necessary for the new player to know. All of it is important; most of it vital; and all of it just too much for one brain to absorb in 1-2 lessons" TC

Offline 428CJ

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Re: Screen freezes
« Reply #2 on: February 01, 2011, 06:24:19 PM »
Hiya  TC,

It is me, I remember you from AW.

I go by  CJ now. I'll go right now & see if I can do that DX thingy.
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Offline 428CJ

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Re: Screen freezes
« Reply #3 on: February 01, 2011, 06:45:13 PM »
------------------
System Information
------------------
Time of this report: 2/1/2011, 19:28:24
       Machine name: GAMEMACHINE
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: 965P-DS3
               BIOS: Award Modular BIOS v6.00PG
          Processor: Intel(R) Core(TM)2 CPU          6600  @ 2.40GHz (2 CPUs)
             Memory: 2046MB RAM
          Page File: 337MB used, 5635MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 7900 GS
     Manufacturer: NVIDIA
        Chip type: GeForce 7900 GS
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0292&SUBSYS_C6243842&REV_A1
   Display Memory: 256.0 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0010.9147 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 8/11/2006 23:42:52, 4496128 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 8/11/2006 23:42:42, 3958496 bytes
Device Identifier: {D7B71E3E-41D2-11CF-4978-2EE600C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0292
        SubSys ID: 0xC6243842
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
 Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Realtek HD Audio output
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458E601&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RtkHDAud.sys
         Driver Version: 5.10.0000.5282 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 7/24/2006 03:15:04, 4353024 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Standard
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: Realtek HD Audio Input
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RtkHDAud.sys
         Driver Version: 5.10.0000.5282 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/24/2006 03:15:04, 4353024 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

            Description: Realtek HD Digital input
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: RtkHDAud.sys
         Driver Version: 5.10.0000.5282 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/24/2006 03:15:04, 4353024 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

-----------
DirectMusic
-----------
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
        Registry: OK
     Test Result: Not run

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: CH PRO PEDALS USB
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x068E, 0x00F2
        FF Driver: n/a

      Device Name: CH FIGHTERSTICK USB
         Attached: 1
    Controller ID: 0x1
Vendor/Product ID: 0x068E, 0x00F3
        FF Driver: n/a

Poll w/ Interrupt: No
         Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2830
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/13/2008 13:45:37, 59520 bytes
| Driver: usbd.sys, 2/28/2006 07:00:00, 4736 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x068E, 0x00F3
| | Location: CH FIGHTERSTICK USB
| | Matching Device ID: usb\class_03
| | Service: HidUsb
| | OEMData: 03 00 00 10 13 00 00 00
| | Driver: hidusb.sys, 4/13/2008 13:45:27, 10368 bytes
| | Driver: hidclass.sys, 4/13/2008 13:45:26, 36864 bytes
| | Driver: hidparse.sys, 4/13/2008 13:45:22, 24960 bytes
| | Driver: hid.dll, 4/13/2008 19:11:54, 20992 bytes
| |
| +-+ HID-compliant game controller
| | | Vendor/Product ID: 0x068E, 0x00F3
| | | Matching Device ID: hid_device_system_game
| | | OEMData: 03 00 00 10 13 00 00 00

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 4/13/2008 14:18:00, 52480 bytes
| Driver: kbdclass.sys, 4/13/2008 13:39:47, 24576 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x068E, 0xC000
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 4/13/2008 13:39:48, 14592 bytes
| Driver: kbdclass.sys, 4/13/2008 13:39:47, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 19:13:20, 40840 bytes
| Driver: kbdclass.sys, 4/13/2008 13:39:47, 24576 bytes
|
+ Microsoft USB Wheel Mouse Optical
| Vendor/Product ID: 0x045E, 0x0040
| Matching Device ID: hid\vid_045e&pid_0040
| Service: mouhid
| Driver: mouclass.sys, 4/13/2008 13:39:47, 23040 bytes
| Driver: mouhid.sys, 2/28/2006 07:00:00, 12160 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x068E, 0xC001
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouclass.sys, 4/13/2008 13:39:47, 23040 bytes
| Driver: mouhid.sys, 2/28/2006 07:00:00, 12160 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 19:13:20, 40840 bytes
| Driver: mouclass.sys, 4/13/2008 13:39:47, 23040 bytes
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Offline 428CJ

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Re: Screen freezes
« Reply #4 on: February 01, 2011, 07:48:03 PM »
26 processes
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Offline Skuzzy

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Re: Screen freezes
« Reply #5 on: February 02, 2011, 10:41:51 AM »
The problem you describe sounds like an interrupt not being serviced.  For example.  A network request has been made, but the request never gets an answer.  This would cause the computer to appear to lockup, when in fact it is hung in an interrupt request waiting for an event to occur.  Eventually, it would timeout, but that could take up to 30 minutes, depending on the condition.

That said, I see you have a pretty old video card driver.  For your card, I would recommend the 190.38 drivers from NVidia.  Do not use the latest drivers.  It may not cure the ills, but it should not hurt either.  Just be sure to remove the existing drivers, before installing the new ones.
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Offline TequilaChaser

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Re: Screen freezes
« Reply #6 on: February 02, 2011, 11:20:52 AM »
heya CJ< good to see ya still here inAH

what Skuzzy mentioned was going to be one of the things I was trying to respond to earlier but something happened and had to wait for the boards to come back up.

just like your old Video driver being 4 1/2 years old. the same is true for your RealTek HDAudio driver... their have been numerous newer driver releases for RealTEK Audio / HDAudio drivers in the past year alone.....

also although your processes seem to be ok, your pagefile in use seems slightly a tad high at

Memory: 2046MB RAM
          Page File: 337MB used, 5635MB available


you might have something in your processes/Services causing the system to freeze....... as Skuzzy mentioned about a request never getting answered causing PC to lockup or freeze.....

200MB used or lower is ideal for windows XP....... the freeze could be coming from anything like your antivirus program, 3rd party voice programs, faulty download of hires textures???, to high a settings in the video graphics maybe.... just to name a few things.....

have you tried perhaps cleaning your system for malware/spam/cookies/etc with something like SPyBot ( it is free ) to clean p your system and registry entrys, maybe..... just might find the culprit causing the lockup/Freeze.....

 also what resolution do you use, what graphic settings are you at? are they set to extreme?  do you use any "Custom Sound Packs", or anything with Aces high

hope this helps.... let us know
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"When one considers just what they should say to a new pilot who is logging in Aces High, the mind becomes confused in the complex maze of info it is necessary for the new player to know. All of it is important; most of it vital; and all of it just too much for one brain to absorb in 1-2 lessons" TC

Offline 428CJ

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Re: Screen freezes
« Reply #7 on: February 02, 2011, 02:57:08 PM »
Ok. i downloaded the vid drivers Skuzzy recommended and updated the realtek drivers.

Now mic doesn't work.  Ideas  ?        I may be getting to old for this stuff.

CJ
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Offline TequilaChaser

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Re: Screen freezes
« Reply #8 on: February 02, 2011, 03:40:14 PM »
Quote from: 428CJ on February 02, 2011, 02:57:08 PM
Ok. i downloaded the vid drivers Skuzzy recommended and updated the realtek drivers.

Now mic doesn't work.  Ideas  ?        I may be getting to old for this stuff.

CJ

did you reboot the PC ( I know you probably did, but some people forget that sometimes you have too after updating drivers )

go in and check your windows recorder, make sure your sound card propertys ( audio device control ) didn't change your selected input / output devices.....

unplug the mic then re inset the plug to see if it picks it up ???

just a few sugestions  none guaranteed
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"When one considers just what they should say to a new pilot who is logging in Aces High, the mind becomes confused in the complex maze of info it is necessary for the new player to know. All of it is important; most of it vital; and all of it just too much for one brain to absorb in 1-2 lessons" TC

Offline Skuzzy

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Re: Screen freezes
« Reply #9 on: February 02, 2011, 04:38:58 PM »
Mic settings, in Windows, might have gotten set back to defaults.

Also check in the games "Options->Preferences->Game Sounds" panel and make sure the correct devices are chosen for the mic and other devices.
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Offline 428CJ

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Re: Screen freezes
« Reply #10 on: February 03, 2011, 01:50:38 PM »
  Skuzzy and TC,

  Thanks very much for your help, vox seems to be working now though some say its garbled.

  It seems that some settings did default.

  So now i'll see if the screen freeze goes away.

  Thanks again,

  CJ
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