Author Topic: Video Card Black outs  (Read 1280 times)

Offline Vinkman

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Re: Video Card Black outs
« Reply #15 on: May 12, 2011, 08:27:01 PM »
With an ATI card those black outs are caused by VPU crashing and recovering.  This is usually caused by one of four things 1) out dated drivers 2) insufficient power 3) heating issues 4) defective video card.  It's going to take some trouble shooting to pin down the exact cause but now at least you have a starting point to start eliminating some potential causes.

ack-ack

Thanks Ack. The power thing has me curious because lately I've noticed a problem in the house with lights dimming everytime something comes on (microwave for example).  Voltage supply to the house being an issue didn't occur to me until just now. I'v been meaning to have the power company out to see what is up. Better make it a priority.  :salute
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Offline Ack-Ack

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Re: Video Card Black outs
« Reply #16 on: May 12, 2011, 09:19:12 PM »
Well I haven't updated my video drivers in a while which is unlike me. I have downloaded the new catalyst hotifx for AGP drivers and will go through that process when I get a chance. The power thing might possibly be a factor. Running a 750w PSU which oughta be enough I'd think. I did recently get a CM-690II Advanced case and there's a lot more fans on that than my older no-name-slightly-modified-to-stick-another-fan-or-two case did. Cools a TON better tho. Maybe I'm skating on the edge of not enough power to run the video card with all the fans. I'll try ditching a fan or two and see if the black screen issue goes away. Heat's prolly not it. I have a Zalman VF-1000 cooler on the card and it works great. Rarely get above 54c at full load in Kombuster although I do OC it at 800/900. All I could get without modifying the bios on it. I've had this card(HIS HD4670 AGP) since they came out with it so it's a couple of years old. I guess that's geriatric by today's hardware standards. But I love tweaking my old school hoopty box.  :D At some point I'll be REALLY forced to upgrade but that wont be until the next graphics bump happens here. Or I come into money. Kids in college so that's not likely.


I wouldn't install the most current ATI AGP hot fix drivers.  There is a bad issue from versions 10.2 to 11.4 that cause your computer to get a BSOD when installing the WDM drivers and go into an endless rebooting cycle unless you boot into safe mode.  I'm using the 10.1 drivers on the old machine that I'm using an ATI 4670 AGP card, that's probably the most stable driver for AGP based ATI cards.

ack-ack
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Offline Vinkman

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Re: Video Card Black outs
« Reply #17 on: May 13, 2011, 08:11:17 AM »
I wouldn't install the most current ATI AGP hot fix drivers.  There is a bad issue from versions 10.2 to 11.4 that cause your computer to get a BSOD when installing the WDM drivers and go into an endless rebooting cycle unless you boot into safe mode.  I'm using the 10.1 drivers on the old machine that I'm using an ATI 4670 AGP card, that's probably the most stable driver for AGP based ATI cards.

ack-ack

I loaded the news version fo the drivers, but not the hot fix. Didn't solve the problem. I wonder if I can still find a copy of the 10.2 drivers?
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Offline Noir

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Re: Video Card Black outs
« Reply #18 on: May 13, 2011, 08:21:20 AM »
I loaded the news version fo the drivers, but not the hot fix. Didn't solve the problem. I wonder if I can still find a copy of the 10.2 drivers?

all the older drivers are still available on the ATI website. Bottom of the download page.
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Offline Drano

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Re: Video Card Black outs
« Reply #19 on: May 13, 2011, 01:54:19 PM »
I'd regularly updated the AGP Hotfix drivers for a while without a problem since I've had the card, however been a bit lax in recent months. Like I said, no issues. Certainly no BSOD issues. I'm currently running Catalyst AGP Hotfix driver v10.10. (6.14.10.7131 according to Everest). Newest ones out are v11.5. I have v11.4 on my desktop. I'm still running XP32 Pro. Perhaps it's a Vista/7 issue?

I found the Catalyst v10.1 AGP Hotfix on the German AMD forums. I've kept several versions on my external drive but that one wasn't one of them apparently. They were kinda hard to find--unless you wanted to go through some 3rd party-- and that wasnt' happening! The official AMD Catalyst download site doesn't go back that far. Now I'm finding some problems described on some forums with the installer with v10.1. I see a workaround but I'm reluctant to fiddle with it. If it ain't broke yaknow....

Be advised those reading this, we're discussing the AGP drivers** NOT the PCI/PCIe drivers**. They're different. You can only use the AGP Hotfix drivers for an ATI AGP card. The other ones will not recognize an AGP card.
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Offline Vinkman

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Re: Video Card Black outs
« Reply #20 on: May 13, 2011, 02:51:09 PM »
I'd regularly updated the AGP Hotfix drivers for a while without a problem since I've had the card, however been a bit lax in recent months. Like I said, no issues. Certainly no BSOD issues. I'm currently running Catalyst AGP Hotfix driver v10.10. (6.14.10.7131 according to Everest). Newest ones out are v11.5. I have v11.4 on my desktop. I'm still running XP32 Pro. Perhaps it's a Vista/7 issue?

I found the Catalyst v10.1 AGP Hotfix on the German AMD forums. I've kept several versions on my external drive but that one wasn't one of them apparently. They were kinda hard to find--unless you wanted to go through some 3rd party-- and that wasnt' happening! The official AMD Catalyst download site doesn't go back that far. Now I'm finding some problems described on some forums with the installer with v10.1. I see a workaround but I'm reluctant to fiddle with it. If it ain't broke yaknow....

Be advised those reading this, we're discussing the AGP drivers** NOT the PCI/PCIe drivers**. They're different. You can only use the AGP Hotfix drivers for an ATI AGP card. The other ones will not recognize an AGP card.

My card is PCIe
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Offline Pudgie

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Re: Video Card Black outs
« Reply #21 on: May 15, 2011, 03:33:56 PM »
Hi All,

Now my vid card isn't an ATI card but this may be revelant.

I got a EVGA GTX 560ti SC vid card & i would get what y'all are describing--most of the time my screen would pause for 1-2 secs then resume but on occassion would BSOD. When I would check my vid card in Afterburner I could see that the card was downclocking during gameplay--thought drivers so I installed the latest drivers (270.61's)--no change. Put the 266.66's back in--no change. I pulled the vid card's HSF & put some OCZ Freeze on it which dropped the load temps 10*C on the vid card but I still got the pauses/BSOD's. I have a PC P&C Silencer 750W PSU w/ 60A 12v single rail--holding steady on power. I have a Intel C2D E8600 OC'd to 4.0 Ghz (bumped FSB to 1600 w/ no voltage increase) & never had an issue in the past. Ran Memtest on both DIMMS--both checked out w/ flying colors. Checked HDD's--both checked out OK. I would recheck Afterburner periodically & would start to see the mem usage of the vid card drop along w/ the GPU/mem downclocks then recover along w/ the clocks as well---hmmmmmmmm.

I shut down my A/V (Kapersky) & Win Defender thinking this was the culprit--no change. My EVGA GTX 470 SC vid card ran just fine when I had it in this box before (ran it on 266.66's). I was at the end of my wits today & was gonna swap out vid cards & call EVGA for an RMA on the 560 when I got a whim to go into BIOS & put CPU back to stock clocks--rebooted box & went flying--all ran beautifully--absolutely no issues at all. Hmmmmmmm..........

That got me to thinking so I went back into the mobo (EVGA 780i FTW) BIOS & got to looking around & found where I had set the CPU FSB voltage from the AUTO set & locked it at 1.25v (this set was the highest green set) because the AUTO set would set the FSB voltage at 1.325v (which was red) when I set the FSB clocks up from 1333 to 1600 (to OC the CPU to 4.0 Ghz). I did this back when I had originally OC'd the 8600 to keep the mobo safe (in all green settings). I put this back in AUTO & let the mobo set the FSB voltage back to 1.325 & set the FSB clocks back to 1600 to get my 4.0 Ghz CPU speed back & rebooted my box & went up--all ran beautifully--no pauses/BSOD's--I got some stuttering on control inputs initially but I went into the vid card's drivers & set the prerendered frames setting to 0 & went back up--all cleared up & running beautifully! I am 1 HAPPY camper now!!! :D

It appeared that the FSB on my mobo just couldn't handle the bandwidth output of the 560ti SC at it's clock speed, controller inputs & game running on the CPU at the locked voltage set of 1.25v & would become unstable & cause the vid card to stumble so the vid card drivers would attempt to recover the card-when this was going on the bandwidth demand would drop so the CPU would recover along w/ the vid card & all was well again--until the FSB got overloaded again! When I put the mobo BIOS back in control the BIOS would adjust the power to suit the demand & voila! no issues!

You might check for this on y'all's setups as I can see the latest ATI vid cards (especially OC'd vid cards) can cause the same issues, especially on the older mobos (like mine). My 470 SC clocks at 625/1350/1701 stock, my 560Ti SC clocks at 900/1800/2108 stock--that's a BIG jump in GPU bandwidth output between the 2. The issue wasn't the PCI-E bus lanes, it was the FSB power/bandwidth between the CPU/mem/PCI-E bus (caused by me-- :ahand).

Hope this helps!

 :salute
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Offline Drano

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Re: Video Card Black outs
« Reply #22 on: May 15, 2011, 03:55:48 PM »
Yeah I also noticed the same underclock thing going on with my card. I use MSI Afterburner to do my clocking and I think the problem started happening when I updated to v2.21? (I think it was) which might have been about the same time the new versions came out. Looking at that I could see my memory speed remained constant but my core clock would switch up and down repeatedly. It was literally all up or all down to default whether in 3d mode or not. I verified this in Everest too. I'm thinking this ain't normal and might cause bad things to happen. So I unintstalled it and then installed v1.6. Things are steady now and I haven't had any black screens in testing so far. Seems to have worked for me YMMV.
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Offline Vinkman

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Re: Video Card Black outs
« Reply #23 on: May 16, 2011, 08:50:09 AM »
Hi All,

Now my vid card isn't an ATI card but this may be revelant.

I got a EVGA GTX 560ti SC vid card & i would get what y'all are describing--most of the time my screen would pause for 1-2 secs then resume but on occassion would BSOD. When I would check my vid card in Afterburner I could see that the card was downclocking during gameplay--thought drivers so I installed the latest drivers (270.61's)--no change. Put the 266.66's back in--no change. I pulled the vid card's HSF & put some OCZ Freeze on it which dropped the load temps 10*C on the vid card but I still got the pauses/BSOD's. I have a PC P&C Silencer 750W PSU w/ 60A 12v single rail--holding steady on power. I have a Intel C2D E8600 OC'd to 4.0 Ghz (bumped FSB to 1600 w/ no voltage increase) & never had an issue in the past. Ran Memtest on both DIMMS--both checked out w/ flying colors. Checked HDD's--both checked out OK. I would recheck Afterburner periodically & would start to see the mem usage of the vid card drop along w/ the GPU/mem downclocks then recover along w/ the clocks as well---hmmmmmmmm.

I shut down my A/V (Kapersky) & Win Defender thinking this was the culprit--no change. My EVGA GTX 470 SC vid card ran just fine when I had it in this box before (ran it on 266.66's). I was at the end of my wits today & was gonna swap out vid cards & call EVGA for an RMA on the 560 when I got a whim to go into BIOS & put CPU back to stock clocks--rebooted box & went flying--all ran beautifully--absolutely no issues at all. Hmmmmmmm..........

That got me to thinking so I went back into the mobo (EVGA 780i FTW) BIOS & got to looking around & found where I had set the CPU FSB voltage from the AUTO set & locked it at 1.25v (this set was the highest green set) because the AUTO set would set the FSB voltage at 1.325v (which was red) when I set the FSB clocks up from 1333 to 1600 (to OC the CPU to 4.0 Ghz). I did this back when I had originally OC'd the 8600 to keep the mobo safe (in all green settings). I put this back in AUTO & let the mobo set the FSB voltage back to 1.325 & set the FSB clocks back to 1600 to get my 4.0 Ghz CPU speed back & rebooted my box & went up--all ran beautifully--no pauses/BSOD's--I got some stuttering on control inputs initially but I went into the vid card's drivers & set the prerendered frames setting to 0 & went back up--all cleared up & running beautifully! I am 1 HAPPY camper now!!! :D

It appeared that the FSB on my mobo just couldn't handle the bandwidth output of the 560ti SC at it's clock speed, controller inputs & game running on the CPU at the locked voltage set of 1.25v & would become unstable & cause the vid card to stumble so the vid card drivers would attempt to recover the card-when this was going on the bandwidth demand would drop so the CPU would recover along w/ the vid card & all was well again--until the FSB got overloaded again! When I put the mobo BIOS back in control the BIOS would adjust the power to suit the demand & voila! no issues!

You might check for this on y'all's setups as I can see the latest ATI vid cards (especially OC'd vid cards) can cause the same issues, especially on the older mobos (like mine). My 470 SC clocks at 625/1350/1701 stock, my 560Ti SC clocks at 900/1800/2108 stock--that's a BIG jump in GPU bandwidth output between the 2. The issue wasn't the PCI-E bus lanes, it was the FSB power/bandwidth between the CPU/mem/PCI-E bus (caused by me-- :ahand).

Hope this helps!

 :salute

Geez, I understood some of that! lol    How do I check the FBS Power/bandwith in win7 64 bit?

Also I have a wireless keyboard & mouse which I added a few months ago, and Three CH proliferies and a TrackIR all running off the USB ports. Would those contribute to Mobo bandwith/power issues?

Thanks,

Vinkman
« Last Edit: May 16, 2011, 09:37:35 AM by Vinkman »
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Offline Vinkman

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Re: Video Card Black outs
« Reply #24 on: May 16, 2011, 10:32:20 PM »
I downloaded and reverted back to v10.12 of the Catalyst drivers and no more issues. Weird.  :salute
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