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Author Topic: Blank Screen  (Read 411 times)

Offline kilz

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Blank Screen
« on: September 28, 2011, 03:41:58 PM »
ok so my old video card was acting up. acted like it was fried. so i replaced it with a Nvidia 260GTX. got the drivers installed boot up the game and with in a minute or two my screen goes black. i have to hold power switch down turn tower off and reboot computer. any help would be nice.


------------------
System Information
------------------
Time of this report: 9/28/2011, 12:38:22
       Machine name: XPS720
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.                
       System Model: Dell XPS720                  
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A06
          Processor: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz (4 CPUs)
             Memory: 3070MB RAM
          Page File: 430MB used, 4524MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.


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Former LTARkilz

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Offline kilz

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Re: Blank Screen
« Reply #1 on: September 28, 2011, 03:42:40 PM »
--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce GTX 260
     Manufacturer: NVIDIA
        Chip type: GeForce GTX 260
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_17711462&REV_A1
   Display Memory: 896.0 MB
     Current Mode: 1152 x 864 (32 bit) (75Hz)
          Monitor: SyncMaster 225BW, SyncMaster CX223BW(Digital)
  Monitor Max Res: 1680,1050
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0012.8026 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 8/3/2011 03:49:00, 4210816 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 8/3/2011 03:49:00, 12542592 bytes
Device Identifier: {D7B71E3E-46A2-11CF-8868-7D3700C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x05E2
        SubSys ID: 0x17711462
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Logitech G930 Headset
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\Vid_046d&Pid_0a1f&Rev_0100&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: usbaudio.sys
         Driver Version: 5.01.2600.5512 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 4/13/2008 12:45:12, 60032 bytes
            Other Files:
        Driver Provider: Logitech, Inc.
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: Logitech G930 Headset
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: usbaudio.sys
         Driver Version: 5.01.2600.5512 (English)
      Driver Attributes: Final Retail
          Date and Size: 4/13/2008 12:45:12, 60032 bytes
              Cap Flags: 0x41
           Format Flags: 0x0

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Former LTARkilz

R.I.P 68KO, TailSpin, Maj1Shot, Prop31st, SWfire, rodders, Vega, easy8, 11Bravo, AWMac, GMC31st, Stoliman, WWhiskey

Offline kilz

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  • Posts: 3336
Re: Blank Screen
« Reply #2 on: September 28, 2011, 03:43:44 PM »
-----------
DirectMusic
-----------
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  USB Audio Device, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
        Registry: OK
     Test Result: Not run

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Audio Controls
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A1F
        FF Driver: n/a

      Device Name: Audio Controls
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A1F
        FF Driver: n/a

      Device Name: Saitek X52 Flight Controller
         Attached: 1
    Controller ID: 0x1
Vendor/Product ID: 0x06A3, 0x075C
        FF Driver: n/a

      Device Name: Saitek Eclipse Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x8020
        FF Driver: n/a

      Device Name: Saitek Eclipse Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x8020
        FF Driver: n/a

      Device Name: Saitek Eclipse Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x8020
        FF Driver: n/a

Poll w/ Interrupt: No
         Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x036C
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/13/2008 10:45:37, 59520 bytes
| Driver: usbd.sys, 8/4/2004 02:00:00, 4736 bytes
|
+-+ Saitek X52 Flight Controller (USB)
| | Vendor/Product ID: 0x06A3, 0x075C
| | Location: Saitek X52 Flight Control System
| | Matching Device ID: usb\vid_06a3&pid_075c
| | Service: HidUsb
| | OEMData: 00 00 00 00 18 00 00 00
| | Driver: hidusb.sys, 4/13/2008 11:45:28, 10368 bytes
| | Driver: hidclass.sys, 4/13/2008 11:45:26, 36864 bytes
| | Driver: hidparse.sys, 4/13/2008 11:45:22, 24960 bytes
| | Driver: hid.dll, 4/13/2008 16:11:54, 20992 bytes
| |
| +-+ Saitek X52 Flight Controller (HID)
| | | Vendor/Product ID: 0x06A3, 0x075C
| | | Matching Device ID: hid\vid_06a3&pid_075c
| | | Service: SaiH075C
| | | OEMData: 00 00 00 00 18 00 00 00
| | | Driver: SaiH075C.sys, 5/1/2007 16:11:28, 132232 bytes
| | | Driver: SaiD075C.pr0, 5/1/2007 16:11:28, 8252 bytes
| | | Driver: SaiC075C.Dll, 5/1/2007 16:11:28, 847872 bytes
| | | Driver: SaiC075C_07.dll, 5/1/2007 16:11:28, 8192 bytes
| | | Driver: SaiC075C_09.dll, 5/1/2007 16:11:28, 7680 bytes
| | | Driver: SaiC075C_0A.dll, 5/1/2007 16:11:28, 8192 bytes
| | | Driver: SaiC075C_0C.dll, 5/1/2007 16:11:28, 8704 bytes
| | | Driver: SaiC075C_10.dll, 5/1/2007 16:11:28, 8192 bytes
| | | Driver: SaiC075C_11.dll, 5/1/2007 16:11:28, 5632 bytes
| | | Driver: SaiC075C_0402.dll, 5/1/2007 16:11:28, 7168 bytes
| |
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x1532, 0x0001
| | Location: Razer 1600dpi Mouse
| | Matching Device ID: usb\class_03&subclass_01
| | Service: HidUsb
| | Driver: hidusb.sys, 4/13/2008 11:45:28, 10368 bytes
| | Driver: hidclass.sys, 4/13/2008 11:45:26, 36864 bytes
| | Driver: hidparse.sys, 4/13/2008 11:45:22, 24960 bytes
| | Driver: hid.dll, 4/13/2008 16:11:54, 20992 bytes
| |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x1532, 0x0001
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
| | | Driver: mouclass.sys, 4/13/2008 10:39:47, 23040 bytes
| | | Driver: mouhid.sys, 8/4/2004 02:00:00, 12160 bytes

----------------
Gameport Devices
----------------
+ PCI standard PCI-to-PCI bridge
| Location: PCI bus 0, device 15, function 0
| Matching Device ID: pci\cc_0604
| Service: pci
| Driver: pci.sys, 4/13/2008 10:36:44, 68224 bytes
|
+-+ Creative Game Port
| | Location: PCI bus 2, device 5, function 1
| | Matching Device ID: pci\ven_1102&dev_7003&subsys_00601102
| | Service: ctgame
| | Driver: ctgame.sys, 12/30/2002 02:53:36, 12160 bytes

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x06A3, 0x8020
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 4/13/2008 10:39:48, 14592 bytes
| Driver: kbdclass.sys, 4/13/2008 10:39:47, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 16:13:20, 40840 bytes
| Driver: kbdclass.sys, 4/13/2008 10:39:47, 24576 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 16:13:20, 40840 bytes
| Driver: mouclass.sys, 4/13/2008 10:39:47, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 96.4 GB
Total Space: 152.6 GB
File System: NTFS
      Model: WDC WD1600ADFS-75SLR2

      Drive: D:
      Model: WDC WD1600ADFS-75SLR2

      Drive: I:
      Model: PBDS DVD+-RW DH-16W1S
     Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 10:40:46, 62976 bytes
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Former LTARkilz

R.I.P 68KO, TailSpin, Maj1Shot, Prop31st, SWfire, rodders, Vega, easy8, 11Bravo, AWMac, GMC31st, Stoliman, WWhiskey

Offline Skuzzy

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      • HiTech Creations Home Page
Re: Blank Screen
« Reply #3 on: September 28, 2011, 04:07:22 PM »
Best guess is either the power supply cannot handle the card or maybe the video cable has malfunctioned.
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Roy "Skuzzy" Neese
support@hitechcreations.com

Offline kilz

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  • Posts: 3336
Re: Blank Screen
« Reply #4 on: September 28, 2011, 04:13:36 PM »
what do you mean video cable sir
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Former LTARkilz

R.I.P 68KO, TailSpin, Maj1Shot, Prop31st, SWfire, rodders, Vega, easy8, 11Bravo, AWMac, GMC31st, Stoliman, WWhiskey

Offline Skuzzy

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Re: Blank Screen
« Reply #5 on: September 28, 2011, 04:59:25 PM »
The cable between the monitor and the card.  I also assumed you plugged in the power cable to the video card (internal).
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Roy "Skuzzy" Neese
support@hitechcreations.com

Offline gyrene81

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  • Posts: 11629
Re: Blank Screen
« Reply #6 on: September 28, 2011, 08:36:59 PM »
that's a dell system, if it has the stock power supply it's not big enough. that video card requires 36 amps on the +12v leg, and you need 2 6pin power connectors from the power supply to power it up.
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