Matt,
If we become a mob as a reponse to this player or grant oursleves the right to seek vendetta because we look for events like this to grant ourselves a license of superior virtue. What happens to the the next player who is in the wrong time and place and simply makes a comment that offends one of us or you out of context? Oh, thats right this game is completely anonymous.
I thought we were the "Good Guys" here in America and not a bunch of (instert descriptor) like the person of discussion. Or do you like many these days leave themselves at the door when it's time to put on this games anonymnity superman suit?
HTC has a procedure for something this foul so we don't have to risk becoming as foul oursleves. Unless that is attractive to your natures.