Bad Connection

[Tomkin]

Hi,

bad Ping ratio from Europe/Germany.

Me and some other Guys getting no answer frome some arenas, so the late war area pings get no response.

Pilots from several cities in germany logged up to tree times again to verify the Problem.
Is there a Issue wit the connection to europe or are the new switches badly configured?

AH is unflyable with those laggs ! PLS check it !

Regards

Tomkin

[Skuzzy]

The Internet is something we at HTC cannot control.  Like yourself, we can only effect the immediate connection to our servers from our ISP.

If you are getting a high number of discos, or other packet loss manifestations, you do have some recourse.  There is a utility available (freeware version) from www.pingplotter.com named PingPlotter.

It shows all the routers your data must traverse in order to reach our servers.  Every router on the Internet is a potential source of problems.  PingPlotter can show if one, or more, of those routers is dropping packets which is the primary reason someone would be disconnected from our servers.  It needs an IP address to run to.  Use 206.16.60.38 and set the utility to run for 3, or more, minutes.  It is also best to do this immediately after a disco.

I believe it is the second column (PL%) which shows the packet loss.  The rest of the data is the amount of time each data packet takes to traverse that router.  If you need help reading or analyzing the information, you can save it as text and email it to me.