Author Topic: Aces High keeps freezing in both online and offline. Any Help  (Read 1016 times)

Offline Panic

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Hello guys,
Well since I tried to get on AH earlier, it comes up online and says host connection lost before it even loads completely, and in offline it freezes when it trys to load the textures. Last night AH was working great with about 23-38 FR and now it keeps constantly freezing. Any Help?
Panic
"The German Commander sent a letter to the USA Commander calling for the surrender of the encircled USA troop. The reply from the USA Commander was NUTS! " Band of Brothers By Stephen Ambrose.

Offline Skuzzy

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #1 on: July 18, 2013, 03:41:33 PM »
What you are describing sounds resource related.  A DXDIAG output would be a good start.
Roy "Skuzzy" Neese
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Offline gyrene81

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #2 on: July 18, 2013, 03:42:02 PM »
 :huh how do you play with frame rates like that? should look like a slide show...

run a dxdiag and attach it to your next post.
jarhed  
Build a man a fire and he'll be warm for a day...
Set a man on fire and he'll be warm for the rest of his life. - Terry Pratchett

Offline Panic

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #3 on: July 18, 2013, 04:02:24 PM »
Ok, here is the attached DxDiag. Can you tell me what this means?
"The German Commander sent a letter to the USA Commander calling for the surrender of the encircled USA troop. The reply from the USA Commander was NUTS! " Band of Brothers By Stephen Ambrose.

Offline morfiend

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #4 on: July 18, 2013, 04:40:16 PM »
Ok, here is the attached DxDiag. Can you tell me what this means?



 Panic,

  I'm no expert but I looked over the DXDiag and you have near minium requirements!

   2 gigs of ram and a VC that shares this limited resource,on top of that you have 64 bit win7 that has to use 1 gig plus by itself!

  Try going into video settings and turning max texture size down to 256,also try shutting down as many back ground processes as you can.  Blackviper.com can assist you with what programs/processes are safe to turn off.

  Hopefully 1 of our experts can comment more to help you better.


    :salute

Offline Skuzzy

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #5 on: July 18, 2013, 04:40:53 PM »
Ok, here is the attached DxDiag. Can you tell me what this means?


It means your computer has limited resources to run the game.  Only 1.7GB for the operating system is not much.  The video chip only has 256MB, and after that it starts stealing RAM away from the operating system.

It is from Hewlett Packard, which ususally means you have a ton of background processes eating away at the already limited resources of the computer.

In simple terms, it would not take much to overwhelm the resources of this computer.  In the game, do the following:

In Video Settings:
Reduce the "Maximum Texture Size" to 256.  It will not look all that great, but it will reduce the memory footprint of the game.
Also, make sure you do not have any anti-aliasing set.  That is very important.

In the game, in Options->Graphic Details->Advanced.
Uncheck everything, except "Detailed Water".

In the Options->Graphic Details panel
Uncheck all the options that have the word "Disable" in them.

Make sure to disable "skins" as well.

That should get the game running again.  As to why it would change is anybodies guess.  With all the things that run on that computer, by default, any one of them could cause it.

If you have stopped all those HP related processes, it could simply be the latest version of the game requires more system RAM than the previous versions and we finally crossed over the line of limitations for your computer.
Roy "Skuzzy" Neese
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Offline Panic

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #6 on: July 18, 2013, 04:55:13 PM »
Ok thanks guys but when I try to uncheck detailed terrain it freezes up
"The German Commander sent a letter to the USA Commander calling for the surrender of the encircled USA troop. The reply from the USA Commander was NUTS! " Band of Brothers By Stephen Ambrose.

Offline The Fugitive

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #7 on: July 18, 2013, 05:00:26 PM »
To check how many things you have running, hit "CONTROL", "ALT","DELETE" at the same time and then click "open task manager". When that window opens, in the lower left corner it will tell you how many processes you have running. Less is better. In the next section to the right it tells you the percentage of your CPU that is being used. 0-1% is what you should have if you don't have anything else running after a clean boot. If it is bouncing around something else is running and stealing CPU cycles.

To stream line an older computer you can go to Black Viper's web site and check his list of processes to shut off, to get that list shortened up.

Offline Panic

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #8 on: July 18, 2013, 05:15:52 PM »
Sorry fugative
I went to black vipers website and I dont understand what to turn off and what to keep
"The German Commander sent a letter to the USA Commander calling for the surrender of the encircled USA troop. The reply from the USA Commander was NUTS! " Band of Brothers By Stephen Ambrose.

Offline Panic

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #9 on: July 18, 2013, 06:29:26 PM »
What I dont get is that I can run war thunder at smooth rates no problem
"The German Commander sent a letter to the USA Commander calling for the surrender of the encircled USA troop. The reply from the USA Commander was NUTS! " Band of Brothers By Stephen Ambrose.

Offline pembquist

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #10 on: July 18, 2013, 06:35:57 PM »
Thats because War Thunder has an agreement with Satan.
Pies not kicks.

Offline The Fugitive

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #11 on: July 18, 2013, 06:53:14 PM »
What I dont get is that I can run war thunder at smooth rates no problem

It's like comparing apples to oranges, you can't do it. How that game works and how this game works is two very different things.

Offline gyrene81

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #12 on: July 18, 2013, 06:56:32 PM »
that is a laptop using a very low end single core amd processor with 64bit architecture. the amd equivalent to the single core intel celeron processors. it's basically a websurfing, email reading, facebook laptop not intended for anything heavy on memory or cpu usage. you're only going to be able to stop so many processes on that laptop and even then it will still use nearly as much memory as is installed. looking at the dxdiag, memory available to the os and the paging file usage, you're using more memory than what is available to the system to use.

the video chip is just as sad in capacity as the processor.

is it safe to assume you're also trying to play on wireless? that would add to the problems. if you can remove all of the hp added crapware, then disable whatever windows services that are not needed for a laptop to perform properly, then get the max texture size in ah down to 128, you may prolong the playability of ah until such time as the next big update makes it impossible for your laptop to run.


What I dont get is that I can run war thunder at smooth rates no problem
you're not playing it at near max settings and according to their minimum system requirements, you're likely one update away from having the same problems that you're having with ah.

this tells a good story about that model of laptop...
http://www.notebookcheck.net/Review-HP-Compaq-Presario-CQ56-Notebook.42285.0.html
jarhed  
Build a man a fire and he'll be warm for a day...
Set a man on fire and he'll be warm for the rest of his life. - Terry Pratchett

Offline Bizman

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #13 on: July 19, 2013, 02:14:12 AM »
"Two-nine-nine"... That's how the review starts. Gyrene, I must say that sums up all the problems in this case.

Panic, everything important considering gameplay has already been said, but I'd like to say something positive about your laptop: I've got a pile of laptops that have cost three or four times as much as yours. They all are beyond sane repair. I've so far not met such problems in the cheapest price category. Apparently  their construction is simple enough not to cause problems, be they heat related or other. They'll run the included HP games powered by Wild Tangent with ease, YouTube videos will run smoothly and so on. But there's a reason why some laptops cost 299 while there are similar looking ones for 1299 and 2299. There must be something under the hood to explain the price difference, other than just a fancy brand.

That said, studying the Blackviper site for the why's and how's before altering anything certainly doesn't hurt. The "read this before you do anything" chapters, which everyone is skipping until they've messed their system totally up.

Offline Skuzzy

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Re: Aces High keeps freezing in both online and offline. Any Help
« Reply #14 on: July 19, 2013, 06:09:35 AM »
There are a number of reasons why one game would work and another would not.  Why one would require more resources and another would not.

The terrain is rendered in an 8.5 mile radius from your location.
In that 8.5 radius Aces High will render an unlimited number of objects.  If 200 planes are in your view, then you will see 200 planes.

Those two things alone require a lot more video and system RAM resources.
Roy "Skuzzy" Neese
support@hitechcreations.com