First off the address you should ping is 71.252.137.149
9 hops is nothing, I think I have 14-16 hops, and no there is nothing you can do to change your route other than switching ISPs.
Red is bad. Your losing a lot of packets right from the git-go in Bethpage. Reset your router to be sure that is good, maybe call your ISP to complain, but that is pretty much it.