Cannot connect

[Vortex]

I just started receiving this message and am unable to connect to AH. I'm getting a popup window saying "If you are usig a firewall such as Zone Alarm, you will need to allow Aces High access to the Internet".....etc etc. Eventually it will ask to try an alternate route, which will in turn fail.

I use Kaspersky, and AH is setup as a trusted app there. I can connect without issue in various other games. AH is the only one with issues, although it connected fine yesterday.

Any ideas as to what might be causing this?

[FLS]

Sounds like the internet. Try Fugi's advice from another post.

Get Ping Plotter, its a free program to test your ping to other locations on the net. After installing set it to ping 71.252.137.149 Let it run at a ping a second for a few minutes, 10 or more is best. If you can run it right after you get the "switching to..." warning you may catch more errors. Take a screen shot and post the picture here, or send it to Skuzzy.

The connections change all the time, especially now that its Christmas shopping time. The internet is going to be a mess with all the shopping as well as the weather they are having in Texas. There isn't anything HTC can do about it. The few things you can do is to reset your router and modem. Shut them down and let them sit a few minutes then reboot. This helps clear up issues with your system. If your route to HTC servers is full of "red" then a call to your ISP may help, but not likely. More than likely if the thing above don't help it will clear up in a few days as things get rerouted again and again.

[guncrasher]

lots of storms and snow all over the place.  earlier today i had really bad delays now everything is smooth.  it just happens.


semp

[Vortex]

I tried some tracert's last night and things didn't look too bad, although the second last hop was a bit sketchy. So that may be the cause. Will try again this evening after work. thanks for the feedback guys.