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Author Topic: Icons grayed out  (Read 548 times)

Offline Seamoose

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  • Posts: 1
Icons grayed out
« on: June 11, 2014, 02:51:17 PM »
Hey everyone,

I'm having an issue where my icons are turning gray. This makes it difficult to distinguish enemies from friendlies, and it makes it almost impossible to read icons against the whitish horizon. Any suggestions? This problem has only recently started, and I've already tried turning down my graphics settings. Below is a DxDiag report. Thanks for your help!


Edit: Hmm, my DxDiag report doesn't seem to be attaching. Reply if you want me to message you a report, or if you have tips for getting it to show up. Thanks again!
« Last Edit: June 11, 2014, 03:04:06 PM by Seamoose »
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Offline VonMessa

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Re: Icons grayed out
« Reply #1 on: June 11, 2014, 04:37:33 PM »
Same issue here

------------------
System Information
------------------
Time of this report: 6/11/2014, 17:35:15
       Machine name: HAL9000
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
           Language: English (Regional Setting: English)
System Manufacturer: PowerSpec
       System Model: B328
               BIOS: BIOS Date: 09/11/12 17:55:05 Ver: 04.06.05
          Processor: Intel(R) Pentium(R) CPU G640 @ 2.80GHz (2 CPUs), ~2.8GHz
             Memory: 4096MB RAM
Available OS Memory: 3980MB RAM
          Page File: 4227MB used, 4042MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics Family
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0102&SUBSYS_31941019&REV_09
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1440 x 900 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: HF199H
         Monitor Id: HSD1843
        Native Mode: 1440 x 900(p) (59.887Hz)
        Output Type: HDMI
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2618 (English)
     Driver Version: 8.15.10.2618
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 1/5/2012 19:36:50, 8034304 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B78E66-4242-11CF-9379-9E11A9C2C535}
          Vendor ID: 0x8086
          Device ID: 0x0102
          SubSys ID: 0x31941019
        Revision ID: 0x0009
 Driver Strong Name: oem12.inf:IntelGfx.NTamd64.6.0:iSNBD0:8.15.10.2618:pci\ven_8086&dev_0102
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

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Offline VonMessa

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  • Posts: 11922
Re: Icons grayed out
« Reply #2 on: June 11, 2014, 04:39:21 PM »
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Saitek X52 Flight Control System
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x075C
        FF Driver: n/a

      Device Name: Saitek Pro Flight Rudder Pedals
         Attached: 1
    Controller ID: 0x1
Vendor/Product ID: 0x06A3, 0x0763
        FF Driver: n/a

      Device Name: C-Media USB Headphone Set  
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0D8C, 0x000C
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ Logitech USB Cordless Mouse
| | | Vendor/Product ID: 0x046D, 0xC501
| | | Location: Port_#0003.Hub_#0003
| | | Matching Device ID: usb\vid_046d&pid_c501
| | | Service: HidUsb
| | |
| | +-+ Logitech USB Cordless Mouse
| | | | Vendor/Product ID: 0x046D, 0xC501
| | | | Matching Device ID: hid\vid_046d&pid_c501
| | | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x413C, 0x2003
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 535.9 GB
Total Space: 953.7 GB
File System: NTFS
      Model: WDC WD10EZRX-00A8LB0

      Drive: D:
 Free Space: 610.2 GB
Total Space: 953.9 GB
File System: NTFS
      Model: ST1000DM003-9YN162

      Drive: I:
      Model: MagicISO Virtual DVD-ROM0000
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_31941019&REV_04\3&11583659&0&B0
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_31941019&REV_B5\3&11583659&0&E0
   Driver: n/a

     Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_01951019&REV_04\4&13594F3C&0&00E2
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_31941019&REV_05\3&11583659&0&D0
   Driver: n/a

     Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1C02&SUBSYS_31941019&REV_05\3&11583659&0&FA
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_31941019&REV_05\3&11583659&0&E8
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_31941019&REV_05\3&11583659&0&FB
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_31941019&REV_05\3&11583659&0&D8
   Driver: n/a

     Name: Intel(R) HD Graphics Family
Device ID: PCI\VEN_8086&DEV_0102&SUBSYS_31941019&REV_09\3&11583659&0&10
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_31941019&REV_B5\3&11583659&0&E4
   Driver: n/a

     Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0100
Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_31941019&REV_09\3&11583659&0&00
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_31941019&REV_B5\3&11583659&0&E2
   Driver: n/a

     Name: 802.11n Wireless LAN Card
Device ID: PCI\VEN_1814&DEV_3090&SUBSYS_760111AD&REV_00\4&5BF6660&0&00E0
   Driver: n/a

     Name: Intel(R) H61 Express Chipset Family LPC Interface Controller - 1C5C
Device ID: PCI\VEN_8086&DEV_1C5C&SUBSYS_31941019&REV_05\3&11583659&0&F8
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_31941019&REV_06\4&1AA791EF&0&00E4
   Driver: n/a


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Offline The Fugitive

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Re: Icons grayed out
« Reply #3 on: June 11, 2014, 06:35:39 PM »
---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics Family<------ this means it is an onboard Graphics card, they are NOT made for 3D gaming
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0102&SUBSYS_31941019&REV_09
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB<----- this is the dedicated ram for your "video" minimum for the game is at 256
      Shared Memory: 1632 MB<---- while this looks like it boosts your video ram, all it's doing chewing through your system ram 

It is most likely the same issue with the OP. You'll have to drop your texture size down to 256 and turn off most of the eye candy.
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Offline guncrasher

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Re: Icons grayed out
« Reply #4 on: June 11, 2014, 07:18:09 PM »
vonmessa, you have a very basic computer.  the hd while being 1tb is only 5400 rpm and the ps is 250.  the g640 was an entry level dual core sandy bridge processor.

not sure if it be worth it to try to upgrade the ps to install a new video card.  think also the hd may need an upgrade.

the good thing about your computer is that it has win7 professional, save the key :).




semp
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Offline Skuzzy

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Re: Icons grayed out
« Reply #5 on: June 12, 2014, 08:59:35 AM »
This is just a "feature" of the Intel video chip.
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Offline Bizman

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  • Posts: 9553
Re: Icons grayed out
« Reply #6 on: June 12, 2014, 01:00:24 PM »
Quote from: Seamoose on June 11, 2014, 02:51:17 PM
Hey everyone,

I'm having an issue where my icons are turning gray. This makes it difficult to distinguish enemies from friendlies, and it makes it almost impossible to read icons against the whitish horizon. Any suggestions? This problem has only recently started, and I've already tried turning down my graphics settings.
The Intel issue has been thoroughly explained, but since your problems have only recently started, there might be hope: Suggesting you're playing on a laptop, some of which have dual video systems. The better video chip should run games and other graphically intense applications, the Intel chip taking care of less demanding tasks with lower energy consumption and less heat. Now sometimes the system gets mixed up, forgetting which programs to run on the better chip. If that's your case, check your settings.
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I've got an older system by today's standards that still runs the game well by my standards.

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Offline VonMessa

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  • Posts: 11922
Re: Icons grayed out
« Reply #7 on: June 13, 2014, 05:51:21 AM »
I had figured as much and got it sorted-out soon after I posted.

I just started using that PC to play until I get a new power supply for the one I normally use and had not dialed-in the settings, yet.  Everything was still set at default.  It is actually newer than my AH computer but is still using the onboard vid card.

Thanks, though.   :aok
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Offline Raven3

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  • Posts: 108
Re: Icons grayed out
« Reply #8 on: June 14, 2014, 11:17:32 AM »
Just went thru the same thing. Got a new computer with better graphics card. Solved problem
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