The reason they gave me the full trade in credit was due to the fact that they accidentally debited my bank account when I ordered a GTX 960 by accident and then cancelled the order, the item never shipped. I told the customer service rep that I had intended to also trade in my GTX 760, but on the trade in items list it did not yet qualify. So...he said they would make a one time exception for me and gave me full credit to send back the GTX 760, and I had bought that card back in June 2014.
They did also finally credit my bank account for the accidental purchase. So I am very happy!
BTW, I have installed the a EVGA GTX 470 SC ACX model; and when in AH3 Beta, I have the AA turned off and getting great FPS, however, when I get over a base or town low, the FPS drops to 23-30. Is there anything that I do not have have set right?
Thanks!
HamrDown