Author Topic: Game freeze last night details incl.  (Read 435 times)

Offline oboe

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Game freeze last night details incl.
« on: October 03, 2016, 09:04:40 AM »
Fun night last night with 200+ on, first time I've seen that in AH3.

Game froze during a fight though.  Here's the details:

Faulting application name: aceshigh11.exe, version: 0.0.0.0, time stamp: 0x57eac900
Faulting module name: aceshigh11.exe, version: 0.0.0.0, time stamp: 0x57eac900
Exception code: 0xc0000005
Fault offset: 0x0022c3da
Faulting process id: 0x172c
Faulting application start time: 0x01d21d11076d3167
Faulting application path: C:\Hitech Creations\Aces High III\aceshigh11.exe
Faulting module path: C:\Hitech Creations\Aces High III\aceshigh11.exe
Report Id: e2962a12-8909-11e6-a5fb-d05099232f7a

EDIT: might help to know this is a fairly rare occurrence for me, and I'm a TrackIR user.  Also I was recording film, which I do not normally do, and I was using my headset, which I don't normally do.

Thanks!
« Last Edit: October 03, 2016, 10:52:21 AM by oboe »

Offline oboe

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Re: Game freeze last night details incl.
« Reply #1 on: October 03, 2016, 12:41:59 PM »
Per bug reporting instructions, I use the default graphic settings and 4096 texture size...

Offline aaronr

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Re: Game freeze last night details incl.
« Reply #2 on: October 03, 2016, 04:33:51 PM »
Do you have a dxdiag file to post? Were you using hdmi audio by any chance?
Quote
MOBO: Asus Z170 Pro Gaming, Win 7 Ult X64,  CPU:  i5 6600K @ 4.7  X 47 mult 1.25v core.
Enermax liquid cooling GFX: EVGA GTX 960 SSC 4 GB
PWR: Corsair RM750i RAM: DDR4 Patriot 2800 8GB X 2
Prime 95 12 hrs max temp 66c

Offline oboe

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Re: Game freeze last night details incl.
« Reply #3 on: October 03, 2016, 05:05:38 PM »
Here is my DXdiag file.  I'm not consciously using HDMI audio, last night I was using my Turtle Beach headset, which has USB + mini jack plugged into front panel connector.  Otherwise I just run audio out from the back panel to audio input of a little Boston Acoustic desktop radio I have on my desk.
« Last Edit: October 03, 2016, 05:08:10 PM by oboe »

Offline aaronr

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Re: Game freeze last night details incl.
« Reply #4 on: October 03, 2016, 08:34:00 PM »
You do have HDMI sound driver there I'd guess it's installed when you installed your ATI drivers have you looked in control panel sounds to see if it's listed if so you may try disabling that and see how it goes.

  Description: 1 - S27D590 (AMD High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: AtihdW76.sys
         Driver Version: 7.12.0000.7723
« Last Edit: October 03, 2016, 08:36:06 PM by aaronr »
Quote
MOBO: Asus Z170 Pro Gaming, Win 7 Ult X64,  CPU:  i5 6600K @ 4.7  X 47 mult 1.25v core.
Enermax liquid cooling GFX: EVGA GTX 960 SSC 4 GB
PWR: Corsair RM750i RAM: DDR4 Patriot 2800 8GB X 2
Prime 95 12 hrs max temp 66c

Offline oboe

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Re: Game freeze last night details incl.
« Reply #5 on: October 04, 2016, 08:32:58 AM »
Found it and disabled it.  We'll see how it goes.

Thanks help, aaronr.

Offline aaronr

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Re: Game freeze last night details incl.
« Reply #6 on: October 04, 2016, 10:07:50 AM »
Found it and disabled it.  We'll see how it goes.

Thanks help, aaronr.

Please Please report back with your findings these folks are working hard to make everything right they need as much feedback as they can get.
Thanks for your time.
Quote
MOBO: Asus Z170 Pro Gaming, Win 7 Ult X64,  CPU:  i5 6600K @ 4.7  X 47 mult 1.25v core.
Enermax liquid cooling GFX: EVGA GTX 960 SSC 4 GB
PWR: Corsair RM750i RAM: DDR4 Patriot 2800 8GB X 2
Prime 95 12 hrs max temp 66c