Author Topic: Ran into a Steam account issue  (Read 730 times)

Offline EskimoJoe

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Ran into a Steam account issue
« on: August 25, 2017, 12:33:14 AM »
Last night I signed up for the free trial under the handle 'Giggles'. Was prompted to a Steam popup that wanted to add $15.00 to my account. Hit 'cancel' on that popup. Was able to connect to TA and MA last night just fine.

Tonight, I can open up the Online tab without an issue and see the arenas. When attempting to join an arena (TA/MA), I am prompted again to make a new handle. The handle 'Giggles' is already in use. Wondering where the mixup occurred and how we can prevent it in the future?

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Offline Skuzzy

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Re: Ran into a Steam account issue
« Reply #1 on: August 27, 2017, 06:30:39 AM »
I am confused.  In the second paragraph was that going through Steam, or the regular version of the game?

Steam accounts and regular HiTech Creations accounts are not interchangeable.
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Offline hitech

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Re: Ran into a Steam account issue
« Reply #2 on: August 27, 2017, 12:56:33 PM »
I understand your report.
It should have simply prompted you to subscribe.

I assume you were assigned the Giggles handle after entering the TA?

HiTech
« Last Edit: August 27, 2017, 01:29:09 PM by hitech »

Offline EskimoJoe

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Re: Ran into a Steam account issue
« Reply #3 on: August 27, 2017, 02:44:35 PM »
I understand your report.
It should have simply prompted you to subscribe.

I assume you were assigned the Giggles handle after entering the TA?

HiTech

The first time yes, I was assigned the handle in the TA. Afterwords I went to the MA no issue.

After that night, when trying to enter an arena, it again prompts me to make a handle when trying to join an arena.

I am confused.  In the second paragraph was that going through Steam, or the regular version of the game?

Steam accounts and regular HiTech Creations accounts are not interchangeable.

This is all through the Steam version of Aces High.
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Offline hitech

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Re: Ran into a Steam account issue
« Reply #4 on: August 27, 2017, 02:55:08 PM »
Does is still let you into the free stuff?

HiTech

Offline EskimoJoe

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Re: Ran into a Steam account issue
« Reply #5 on: August 27, 2017, 03:02:42 PM »
Does is still let you into the free stuff?

HiTech

No. It still prompts me to make a Game ID.

I could create a new Game ID and see if it lets me in, but I won't do that unless you need me to.
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Offline hitech

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Re: Ran into a Steam account issue
« Reply #6 on: August 28, 2017, 09:48:13 AM »
Eskimo, the issue was you deleted that account. And Giggles had not been freed by the system yet.

Offline Arlo

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Re: Ran into a Steam account issue
« Reply #7 on: August 28, 2017, 03:37:15 PM »
Ah, that makes sense. My 'smithers' (steam) account still lets me free around.

Offline EskimoJoe

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Re: Ran into a Steam account issue
« Reply #8 on: August 29, 2017, 03:43:00 AM »
Eskimo, the issue was you deleted that account. And Giggles had not been freed by the system yet.

Interesting, I was not aware that I had done that.
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