Author Topic: Game crash when changing bases on the clipboard.  (Read 3059 times)

Offline bustr

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Re: Game crash when changing bases on the clipboard.
« Reply #15 on: June 28, 2018, 12:41:10 PM »
Last night I had the roster open and just about to right click to move to a field a squad mate was at. Just at that moment the field I was at was captured. My game froze and I had to Ctrl_Atl_Del to get out of the freeze. A DMP file was generated and attached.
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Offline lyric1

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Re: Game crash when changing bases on the clipboard.
« Reply #16 on: September 12, 2018, 12:05:34 PM »
This has been getting really bad of late.
Any new thoughts on a way to address it?

Offline Skuzzy

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Re: Game crash when changing bases on the clipboard.
« Reply #17 on: September 12, 2018, 02:10:13 PM »
Do you have anything like SweetFX installed?  Or any other type of graphic overlay software installed (monitoring software, frame grabbing...)?

Your computer is unique in this and it should not be happening to begin with as the texture creation call is very ordinary.

Something is different about your computer and that needs to be nailed down.
« Last Edit: September 12, 2018, 02:11:47 PM by Skuzzy »
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Offline lyric1

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Re: Game crash when changing bases on the clipboard.
« Reply #18 on: September 13, 2018, 12:35:13 AM »
Do you have anything like SweetFX installed?  Or any other type of graphic overlay software installed (monitoring software, frame grabbing...)?

Your computer is unique in this and it should not be happening to begin with as the texture creation call is very ordinary.

Something is different about your computer and that needs to be nailed down.

No nothing has changed from last time.
I don't even know what the things you listed are.
Dale sent me a PM I sent an email with the last DMP file.


Offline Skuzzy

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Re: Game crash when changing bases on the clipboard.
« Reply #19 on: September 13, 2018, 08:21:32 AM »
If you are running Windows 10, a lot has changed and will continue to change.  You have no control over that.

Did you happen to allow Windows 10 to do a video card driver update?  That could cause some problems if the old driver was not properly cleared out before the new one is installed.
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Offline Skuzzy

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Re: Game crash when changing bases on the clipboard.
« Reply #20 on: September 13, 2018, 10:17:31 AM »
No nothing has changed from last time.
I don't even know what the things you listed are.
Dale sent me a PM I sent an email with the last DMP file.

We think we have found your problem.

The ASUSStrixOSD utility looks to be causing the problem.  It is also doing the same thing to other games.  You should kill/remove it and see if it solves your problem.
Roy "Skuzzy" Neese
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Offline lyric1

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Re: Game crash when changing bases on the clipboard.
« Reply #21 on: September 13, 2018, 11:21:14 AM »
We think we have found your problem.

The ASUSStrixOSD utility looks to be causing the problem.  It is also doing the same thing to other games.  You should kill/remove it and see if it solves your problem.

Essentially the sound card I bought for 7.1 surround speakers needs to go? Or do I use the app for the Razer 7.1 head phones only and not the Assus 7.1 app?

Offline Skuzzy

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Re: Game crash when changing bases on the clipboard.
« Reply #22 on: September 13, 2018, 11:30:39 AM »
I have no answer other than that driver is causing the problem and there is nothing we can do to work around it, without having access to exactly what it is doing trapping that input.  Even then, there is more than a good chance there is nothing we can do about it.
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Offline lyric1

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Re: Game crash when changing bases on the clipboard.
« Reply #23 on: September 13, 2018, 11:54:03 AM »
I have no answer other than that driver is causing the problem and there is nothing we can do to work around it, without having access to exactly what it is doing trapping that input.  Even then, there is more than a good chance there is nothing we can do about it.

OK sounds like new 7.1 sound card then to make this head set work properly & stop the game crashing.
Thanks for the help in figuring out what the issue is.  :aok

Offline The Fugitive

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Re: Game crash when changing bases on the clipboard.
« Reply #24 on: September 13, 2018, 12:36:32 PM »
you could try and roll back to an older driver and see if that helps

Offline JimmyD3

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Re: Game crash when changing bases on the clipboard.
« Reply #25 on: September 13, 2018, 05:49:53 PM »
I've been running SweetFX since beta, with no problems.
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Offline icepac

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Re: Game crash when changing bases on the clipboard.
« Reply #26 on: September 13, 2018, 10:15:42 PM »
Usually, you don't need a utility running.......just a proper driver.

Offline TequilaChaser

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Re: Game crash when changing bases on the clipboard.
« Reply #27 on: September 14, 2018, 12:40:55 AM »
We think we have found your problem.

The ASUSStrixOSD utility looks to be causing the problem.  It is also doing the same thing to other games.  You should kill/remove it and see if it solves your problem.

Agree with you

OK sounds like new 7.1 sound card then to make this head set work properly & stop the game crashing.
Thanks for the help in figuring out what the issue is.  :aok

Don't jump to conclusions so soon

Usually, you don't need a utility running.......just a proper driver.

This is correct

As Skuzzy and icepac both have posted, dumping/uninstalling that asusstrix osd utility but keep your audio driver(s)

Might want to do a complete uninstall and reinstall using custom install selection to only check the bare minimum of the Driver package.... Alot of the audio driver package is just extra utilities/bloatware etc...

Hope this helps

TC
« Last Edit: September 14, 2018, 12:45:06 AM by TequilaChaser »
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