Arlo,
Failure to implement important fixes in a timely manner has resulted in many leaving. A great example is the Match play arena. Not being able to choose teams or choose who you want to fight has been a big issue. The Match play could be great... But it's lacking directions and being able to choose fights. Hitech needs a bigger team for map making and implementation.
He maybe had a line of reasoning based on his crystal ball viewing HTC's database of every customer who has canceled their account in the last 3 years until his split personality clubbed him and took over writing about terrain building instead.
And I did work out with Hitech in FX1's challenge post how to get a combat AI arena running on the custom HOST partly to help people just get a personal dueling arena going to save all those subscription canceling un-named customers from getting angry. That way they would stop telling Viol personally they are canceling their subscription so he has one more detailed account in his database of canceled subscribers becasue the match play arena is not working the way he wants it to.
I seem to remember towards the end of last month I reported a bug with the terrain editor and a few days later it was fixed. But then it was a bug and it did impact the terrain editor so I had to work around it for a few days. That must have PO'd the terrain team and made them all cancel their accounts at the same time............