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Author Topic: Steam payment help.  (Read 1398 times)

Offline DubDubz

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Steam payment help.
« on: October 03, 2020, 12:38:41 PM »
Somehow Hi-Tech didn't pull my payment for this month, I checked to make sure all information is correct and it is just wondering if anybody has had this happened and will the payment try to go through again? Have a lot of perk points on my account I would rather not lose..
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Offline Volron

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Re: Steam payment help.
« Reply #1 on: October 03, 2020, 01:10:50 PM »
You can either call them directly or contact them via email.

https://www.hitechcreations.com/company-info/support-contactus

It would be the easiest way to find out what you need to know. :aok


Also: Your account doesn't get deleted right away, should payment fail.  You do have a grace period before this happens.  If I recall correctly, you will have one week.
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Offline Shuffler

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Re: Steam payment help.
« Reply #2 on: October 03, 2020, 01:29:06 PM »
Yup HT and crew will take care of you. Just give them a call Monday. Your account is safe.
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Offline svaalbar

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Re: Steam payment help.
« Reply #3 on: October 03, 2020, 03:40:30 PM »
Quote from: DubDubz on October 03, 2020, 12:38:41 PM
Somehow Hi-Tech didn't pull my payment for this month, I checked to make sure all information is correct and it is just wondering if anybody has had this happened and will the payment try to go through again? Have a lot of perk points on my account I would rather not lose..

Sometimes its a day late. On Steam I get billed like every 31 or 32 days for some reason (even if its a month with only 30 days). I pay with Steam too
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Offline guncrasher

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Re: Steam payment help.
« Reply #4 on: October 03, 2020, 04:01:59 PM »
check your email including spam folder, if something is wrong you would have gotten an email.


semp
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Offline haggerty

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Re: Steam payment help.
« Reply #5 on: October 03, 2020, 07:05:55 PM »
Previously steam wouldnt charge unless I had money in my steam wallet.  Then it started charging when I didnt have any...which sucked because I wasnt playing for those months.  Make sure steam is authorized to bill you on top of you authorizing the monthly sub.
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Offline DubDubz

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Re: Steam payment help.
« Reply #6 on: October 03, 2020, 07:22:33 PM »
Okay thanks everybody if they don't charge me by Monday I'll give them a call, I appreciate the help.
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Offline haggerty

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Re: Steam payment help.
« Reply #7 on: October 03, 2020, 10:32:14 PM »
Quote from: DubDubz on October 03, 2020, 07:22:33 PM
Okay thanks everybody if they don't charge me by Monday I'll give them a call, I appreciate the help.

Its not HT that charges you, all my problems with payment were with steam.
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Offline hitech

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Re: Steam payment help.
« Reply #8 on: October 04, 2020, 12:12:38 PM »
I'm having knee scoped Monday so call Tuesday.
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Offline DubDubz

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Re: Steam payment help.
« Reply #9 on: October 05, 2020, 01:27:11 PM »
Just message Steam support hopefully they'll be able to help me resolve this.
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