Mr. Hanky,
Your point about first impressions is well taken. I’m sorry it wasn’t a better experience. Not to speak for Hangtime --we’ll OK I am -- but if he ignored you, I assure you he wasn’t being exclusive or arrogant. I’ve always found him willing to talk, help or offer thanks. Hell, the real problem is getting him to shut up.
Sounds like your going to stick around – I bet you find your first impression isn’t typical.